炉石传说电竞手机APP下载网站

POSTED BY Jagoinvestor ON August 19, 2010 COMMENTS (983)

ICICI Prudential has recently launched its online Term Insurance Plan called iProtect . iProtect is extremely affordable online Term Plan whic has some very good features. Last year Aegon Religare launched its online Term Plan iTerm , but it had some limitations like no riders attached and the company didnt had much trust factor . However iProtect comes with some really great features like Accidental rider, Term upto 30 yrs , wide coverage of cities and apart from being completely online, it can also be bought by agents, corporate agents and brokers , So it you are not net savvy or dont like pure online product, you can still buy iProtect Term Insurance through offline means , however the premiums in that case can be higher compared to when you buy online,because of agents commission involved in between.

The best thing I liked about iProtect was the user interface . It was easy to operate , asks less things in the starts and you come to know about your premium just by providing basic information like Age , Term , Sum Insured etc in the start, unlike iTerm from Aegon Religare where you had to provide all the medical details and finally after some hard work it shows you your premium. Personally for me (age 27 , policy for 30 yrs) , the iProtect premium for 1 crore was just Rs 9,400 .The ICICI iProtect comes with two different Plans, one with accidental rider and one without accidental rider

Why Term Insurance is not a waste of Money

iProtect Premium Calculation Interface

Two Different Plans under iProtect

  • iProtect Option I : In this option there is pure life cover without any rider, you get the sum assured only when you die, else not .
  • iProtect Option II PLUS : In this option , along with pure life cover , you also have accidental rider , which is equal to the Sum Assured (subject to a maximum of Rs. 50 lacs) will be paid out in the unfortunate event of death of the Life Assured only if due to an accident

Other Features of iProtect Life Insurance Plan

iProtect Term Plan features

More at Document Brochure

When does the Life Cover Starts in iProtect?

The best part of the policy is that your life cover begins immediately once company receives the premium in case of non-medical cases (incase there is no need of medical examination) , However,  In cases where medical examination is  required, cover will commence from the date of issuance of the policy. Calculate your Insurance cover

Freelook up Period

A period of 15 days is available to the policyholder to review the policy. If the policyholder does not find the policy suitable, the policy document must be returned to the Company for cancellation within 15 days from the date of receipt of the same. On cancellation of the policy during the freelook period, They will return the premium paid  subject to the deduction of:

a ) Insurance stamp duty paid under the policy,

b ) Expenses borne by the Company on medical examination,if any

iProtect Premiums Illustrations

A) The table below provides annual online premium (exclusive of service tax and cesses, as applicable) for various combinations of Age and Sum Assured for a healthy male (non-tobacco user), opting for a policy term of 25 years.

iProtect Term Insurance premium exmaple from ICICI Prudential

B) The table below provides annual premiums (exclusive of service tax and cesses, as applicable) for various combinations of Age and Sum Assured for a healthy male (non-tobacco user), opting for a policy term of 20 years, where policy is sourced by tied agents, corporate  agents, brokers or direct sales.

iProtect Term Insurance premium exmaple from ICICI Prudential

iProtect vs iTerm Comparision

I Let us look how iProtect fares in comparision to iTerm plan. I found out that iProtect beats iTerm in all the areas.

ICICI iProtect vs Aegon Religare iTerm Comparision

What is covered under Accidental Death ?

Accidental Death Benefit: This benefit is payable subject to the conditions mentioned below:

1. The death due to accident should not be caused by the following:

a) Attempted suicide or self-inflicted injuries while sane or insane

b) Engaging in aerial flights (including parachuting and skydiving)

c) By the Life Assured committing any breach of law

d) Due to war, whether declared or not or civil commotion;

e) By engaging in hazardous sports or pastimes

2. Death due to accident must be caused by violent, external and visible means.

3. The accident shall result in bodily injury or injuries to the Life Assured independently of any other means. Such injury or injuries shall, within 180 days of the occurrence of the accident, directly and independently of any other means cause the death of the Life Assured. In the event of the death of the Life Assured after 180 days of the occurrence of the accident, the Company shall not be liable to pay this Benefit.

Premium Comparision with other Cheap Insurance Policies

Who Should Buy ?

If you dont have Term Insurance : If you havent bought term insurance till now and were still waiting or I must say “delaying” because of your laziness , this is the time to act and finally buy term insurance online .

If you are UnderInsured : You know that you are underinsured , who still not taking the additional cover, now its your time to go and buy additional cover .

If you already have sufficient Cover : Situation changes , and so does in Personal Finance, even if you are adequately insured , It would be a good idea of explore an option of shifting fully or a part of your cover into iProtect term plan , as its a cheap plan .

Open Question , This is a new plan , we are not sure of the customer care support and how well its service is, What do you think about it ?

Comments , Do you like this iProtect Plan ? Please let me know your reasons and what you think about this plan . Are you going to take this policy ?

close

Subscribe to Newsletters

983 replies on this article “Review of ICICI iProtect Term plan”

  1. Faisal says:

    I m planning to take term plan of PNB METLIFE of 5000000 for me and 2500000 for my wife (housewife)…and also a 5000000 policy for me from ICICI… is my decision right…plz give me suggestion..

  2. Madhusudan says:

    Hi Manish,
    I am looking for a Term Life Insurance of Sum Assured of 50 lacs for 35 years.
    I am confused between ICICI iProtect and Max Life Insurance. The premium of ICICI is more than MAX life. However, for me premium is not the only criteria to select a policy. What matters are the benefits and hassle free payment of the Sum assured to my family in case of any eventuality.
    Can you please guide me on what policy to go with?

    1. Both are ok. If you give your information correctly, any of them is fine.

      Why not HDFC? We have had good experience with them as we have dedicated team handling our investors case. If you are interested, just fill up this form https://www.jagoinvestor.com/solutions/buy-life-insurance-plan

      Btw, Max is now getting merged with HDFC anyways

      1. ManishWadhane says:

        Hi Manish.

        I was almost going to buy the Term plan from MaxLife when I got a call from their customer service telling me about their features. Found them impressive and helpful.
        But just then he mentioned that MaxLife also covers suicide. That put me off. I am of the opinion that it should cover suicides. There is a chance that it will be misused. It totally put me off.
        Am now going with ICICI or LIC.

        Thanks,
        Manish

        1. Every Term plan covers Suicide !

  3. Sumit says:

    I am 25 years old non smoker Male, planning to buy a term plan of 1 Cr. for 35 years. I found ICICI’s iProtect and PNB MetLife’s Mera term plan pretty interesting. Both have good claim settlement ratios(above 90%, as per I have got online), though premium of Mera term plan is a bit less. Please suggest which plan would be bettr to buy? Whose claim settlement process is better and smoother, ICICI’s or Metlife’s? I am a bit inclined towards Metlife, will this be a good choice?

    1. You can go with any term plan actually. Just tell them truth 🙂 . Why not HDFC ?

  4. Mahebub says:

    i have purchased term plan of icici – 50 lacs.

    i paid 2 premium on 23 january, but still my policy not activated.

    daily i used to call at customer care no. but not getting proper response.
    i drop a more than 15 mail, but no any reply.

    i really have a bad experience with icici.

    i wonder what to do, shall i cancel this policy or what….

    1. Yes, if your experience is so bad, cancel it. But if you apply for a term plan at any other place , will you get it faster then ICICI ?

  5. ManishModi says:

    Hi Manish,

    I am Manish Modi and I took icici iprotect for 40 years Sum assured 1crore and premium is 11864 but not yet activated…
    Could please let me know on what are the points that i should discuss with insurer company before it’s get activated.

    1. Naveen says:

      Hi Manish Modi,

      Please check if all the required documents are uploaded or submitted to the insurer. Like wise, check whether the payment done was successful or not. These are the general reasons why the policy will not get activated.

      Regards,
      Naveen

  6. Manjunath says:

    Hello Manish,

    Thanks a lot for the detailed information, I have decided to buy a term plan for 1.5 crore that too after going through yours “How to be your own financial planner”. A very good book and I feel every working individual should go though this book.
    I don’t have any Life insurance plans till now and felt very happy about that. Thanks to my Mother for always guiding me not to take Life insurance(Investment + Insurance).

    I want an advice from you on my below plan:
    1. I am planning to buy a 1.5 crore term plan.
    2. Have gone through premiums of ICICI, Relaince…
    3. Option 1: Go with ICICI for 1.5 crore sum assured with a premium of 16025.
    4. Option 2: Go with two term insurance, 50 lakhs with ICICI(Premium:7122) and 1crore with Reliance(Premium:8507), there by total premium will be 15629.
    5. Only advantage with option 1 is by default it includes Terminal illness and Wavier of premium in case of Permanent Disability. With option 2 , Premium is bit less, and one of the insurance guy suggested its always good to split the sum assured with two different insurance companies(as it helps in minimal rejection if one company settles the claim, other one has to settle without any issues).

    Can you please advice me which option would be better. Thanks a lot in Advance.

    1. Manjunath says:

      Hello Manish,

      I see some problems faced mentioned here in the comment section with ICICI… As my birthday is approaching( next week)… It would really helpful, if you reply to my above comment as it will save a substantial amount wrt premium. Waiting for your reply.

      Thank-you

      1. There is no issue as such, you can go with ICICI if you wish. However HDFC is another good option . We have a special tie up with them.

        You can fill up the form below if you need us to connect you to them .

        https://www.jagoinvestor.com/services/life-insurance

    2. Hi Manjunath

      You can go with a single policy from ICICI Itself . You also have an option for HDFC incase it works for you. Its a good company and we have a special tieup for our readers. You can fill up this form if you want that

      https://www.jagoinvestor.com/services/life-insurance

  7. KiranSawant says:

    Hi Manish,
    U are doing great thing by helping peoples in insurance queries. God bless u.
    I am planning for ICICI i protect smart life plus which provides Death benefit and Accident benefit. I already have previous accidental policy of 10 lakh.
    My query is that while filling online form what previous policies I have to declare?
    I have LIC Jeevan Anand , Bajaj Accident Policy and Health Insurance from Apollo Munich.
    Guide me…..
    Kiran

    1. You have to declare all the life insurance policies, not health or auto or even accidental one

  8. abish says:

    Please suggest me a term plan for each parents (aged 61 and 51) for 25lac sum insured with max. term.

    1. I suggest HDFC term plan .. You can look at https://www.jagoinvestor.com/services/life-insurance and fill the form there. We will help you on that

  9. Ajay says:

    Hi Manish,

    I want to buy a term plan. I am confused between HDFC Click2Protect, ICICI iProtect. Can you please suggest me best out of two. Also I am not able to understand “Riders” benefit under Term plan. What will be the consequences in future if I dont take Riders benefit.

    Thanks in Advance,
    Ajay

    1. Riders are always EXTRA . Means if you do not buy it , you will still get the main benefit that if you die, your family will get the money.

  10. Sandeep sharma says:

    Hi ,

    I really appreciate this platform of interaction and getting valuable guidance.
    Actually , I am in a dilemma of “what should I consider while buying term plan”. Which term plan would be better and do settle without any hesitation/ harassment ? should I consider claim settlement ratios or some other factors?

    I am also confuse thinking that “all the insurance companies have JV with other foreigner companies and what if the insurance company would not go long with their joint venture , at that point of time what would happen to the policy holders.??

    Need guidance. Thanks.

    1. Hi Sandeep sharma

      You dont need to worry on that. Even if a company closes down or breaks the joint venture, its taken over by other and your term plan continues

  11. Prakash says:

    Hi Sir,

    My Name is Prakash Shrestha.I have been living in India since 2001 and i am planning to buy Life Insurance IProtect of 50Lakh.I am citizen of Nepal and my nominee will be also from Nepal.I want to know may i buy Life Insurance being nepali citizen.What are the condition for nepalese people do i have to pay extra charge being not Indian? As my insurance advisor is telling it can be done but i want to know from your side.There are two questions.

    1:Can i buy life insurance being nepali?If yes than do i need to pay extra.
    2:What will happen if i die out of India?Will there be any problem to receive money for my nominee.

    1. Yes Prakash

      You can take life insurance from LIC, but it would depend on the descretion of LIC only. You dont need to pay extra for that, but final words are with LIC
      The claim will not be an issue

      Manish

  12. DrManishVashista says:

    while trying to buy iciciprudential’s i protect term plan option 1 for 30 lac for 25 years for 1st time i filled old life insurance policy details column and faced problem while filling health detail questions as a customer is provided with only max. two lines ( approx 100 words max.) to provide answer to 21 questions .. so on conforming from C.CARE they said that’s all the space for answering all questions & now old policy details column is withdrawn. So if a customer want to provide detailed answers than he has to write a email to them with all details of question & answer to respective question & his old policy details & on surprise to me this email will not be a part of policy document which you will receive for free look in period … So my question is to MANISH CHAUHAN should i opt.out of icici as i don’t trust companies which has loop holes in their documents & left customer on loose end.?

    1. Yes, better opt out from that

  13. GAURAV PRATAP says:

    Dear manish
    I have read ur book regarding financial planning now I wnt to take term policy from icici of 75 lakhs I talk to there customer care they said that they wil do medical test if required wil they give me in written but they r not conforming me in this regard.kindly guide me.
    Gaurav

      1. Kalyani says:

        Hi,

        Even I am in the same boat. I am planning to take a 75L term insurance but ICICI is telling me that they will conduct medical only if they think it is required. Had a real bad experience with HDFC and in no mood to go ahead with them. But also at the same time I am not confident to go for the ICICI without medical test.
        Please help.

        1. Medical tests if not done , its fine . You can give the declaration while buying and that should be ok

  14. Sandeep says:

    Hi all,

    I am planning to buy term insurance plan. My age is 41. Can anyone guide me on this. I checked Max Life insurance is apperantly low cost compare with ICICI & HDFC. What you say guys?

    1. Sandeep

      Generally its not that known and overall I would say go for options like Aviva, ICICI , LIC or HDFC

  15. Jignesh says:

    very horrible experience with ICICI Prudential online plan. They have not issued me a policy since one month for which i have submitted all the documents and paid the premium online. Customer care is really really very poor. After this poor service i decided to cancel the policy and guess what !!! Their customer care cannot cancel my policy.
    Finally i have launched complain in IRDA.

    1. ICICI Prudential Life Insurance says:

      Dear Sir(Jignesh),

      We are sorry to hear your experience. We request you to help us with your contact and policy details to assist you .

      Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?execution=e2s1
      Request you to quote the reference number 145327 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

      Regards,
      http://www.iciciprulife.com

    2. ICICI Prudential says:

      Dear Sir(Jignesh),

      We are sorry to hear your experience. We request you to help us with your contact and policy details to assist you .

      Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedressal.htm?execution=e1s1
      Request you to quote the reference number 145327 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

      Regards,
      http://www.iciciprulife.com

    3. THanks for sharing that Jignesh ..

  16. Pulkit says:

    Manish,
    Till what sum assured I don’t have to go for medical tests.

  17. Siddharth says:

    Hi Manish,

    This is very useful information.
    However, Could you also share your views/analysis on term insurance from SBI like SBI Life – Smart Shield or any other ?
    As I understand, SBI has a good solvency ratio and a better settlement ratio than few of the other private players.

    1. SBI has recently launched its online term plan . While there is no issue with any company, just that I hear more about other companies.

  18. Puneet Sharma says:

    Hi Manish,

    Very informative article!!!!

    I just was going thru the various choices as of now and came across TATA AIA, can you share your thoughts on same.

    Thanks,
    Puneet Sharma

    1. I am not a great fan .. try Aviva or HDFC !

      1. Puneet Sharma says:

        Sure thing, thanks! I am not good, but just thought what kind of security we have in case the insurance company goes down?

  19. Aditya says:

    Hello Manish,

    As per your advice, I am planning to convert all my existing LIC policies into paid up and take up a term insurance policy.

    The query I had was , when I fill the online form for Term insurance…do I need to declare the LIC policies as I will be converting them to paid up once my term insurance is done.
    Note: I am planning to take up term insurance first and then stop the LIC policies just for sake of continuity of insurance & in case my term insurance gets rejected for some reason.

    Thanks in advance

    Warm Regards,
    Aditya

    1. In that case you will have to declare those old policies in term plan application .

      1. Aditya says:

        Thanks for the prompt response Manish 😉

        I had a follow up query…what are the implications of declaring previous life cover policies with respect to the premium and claim process?
        Does it have a negative impact?

  20. kalpesh says:

    SBI smartshield is much better than this.i have SBI smartshield. it’s very risky to buy online without medical.so it’s better to get medical test through them. you dont need to pay anything. it has good rider option to. I have 67 Lac basic sum,33 Lac Accident rider,50 Lac permenant disabity rider. tenure is 30 year.

    1. Thansk for sharing that , I am not sure how correct it would be to say that term plans without medicals are very risky ! .

  21. zinga says:

    One need to study it thoroughly before taking any of such a policy!
    File charges are almost 1/4 % !

    be aware

    1. Thanks for sharing your views

  22. Shree says:

    Hello Manish,
    Online Term Insurance policy is no doubt cheaper than offline or normal advisor route. Some discourage going for online saying that claims settlement is difficult as there is no face or person who will take care in case of claims. In offline line mode in case policy is taken from advisor, the advisor will take care n followup with the claim settlement, etc.
    In case of claims as it is its going to be difficult for the kin the person insured in their time of grief, to go about following up the claim settlement process..
    Kindly share your thoughts on this …

    Shree

    1. Hi Shree..

      The claim process for online term plan and offline term plan is exactly same .. the point that agent will be their for claim help is totally idiotic . 99% families dont even know who is the agent . An agent will mostly not be around that time for various reasons ! ..

      1. Shree says:

        Manish, Thanks for sharing your view.. Helps to make informed choice!

  23. Ananth says:

    Hi Manish,

    Thanks for providing all the information at one place.
    I am planning to buy a term policy.
    I am working in a govt. dept.
    We have a cooperative insurance in our dept.
    I have a policy with them.
    Do I need to mention about this in the term policy?
    As it is a cooperative society policy.
    Pl clarify.

    Thanks in advance

    1. You dont need to inform about it , if you are not paying the premium yourself and if its just a benefit you get from the society !

      1. Ananth says:

        we are paying the premium through salary cutting.
        it is rs 699 per month and rs 10 p m (for accidental death).
        I even do not have idea of how much is the cover.
        as the premium increases with the salary as percentage.
        I also have a group insurance scheme offered by SBI for savings account holders.
        it is rs 100 per year.
        kindly clarify.

        Thanks in advance

        1. Its a group cover, you dont need to declare about it !

  24. Ritesh Patel says:

    Dear Manish,

    This is nice an article, Now , I have some confusion , will you give me some help to short out that ?

    Well, from past few days, I am looking for best & reliable term plan , so , will you tell which will be best for me ? My age is 30 years , sum assured will be 25 lacs for 30 years term. Annul income 4.5 lacs p.a.

    Now , I have search some company & their term plans. So, kindly tell me which will be best for me ? & why?

    1) ICICI –
    ICICI pru – iprotect ( online or offline )
    2) HDFC-
    HDFC life – click 2 protect (online )
    3) Max life insurance –
    Platinum protect (offline )

    Kindly, Give me your valuable suggestion.

    Thanks & Regards,

    Ritesh.

    1. There is nothing like a best term plan .. all you need to do is buy any term plan and just make sure you give authentic information when asked . Most of the people are buying Aviva, HDFC Click2Protect

  25. RaviD says:

    Hi Manish

    Thanks for all the kind replies today.

    One last thing: Can I check with you what are the best term insurance plans available in the market at the moment?

    Cheers

    1. Ravi

      Its a wrong question, if there was any “best” policy, there wont be others ! .. Its not the policy which makes it best, its your honest replies to the questions they ask makes it best. Take any policy , just make sure you answer all the questions in form honestly.

      Manish

  26. sahi says:

    Hi Manish
    I bought iprotect plan with 30 years premium.What I thought they will be protected till 75 and will pay premium till 65(currently I am 34) but they have not mentioned 75 years anywhere on policy?am i missing any point?what can be done to increase upto 75 years.thans

    1. Sahi

      You get protection only till you pay the premium, you have taken the policy only for next 30 yrs , you should have choosen 75 yrs while filling up the form . However I think you should not worry at all here, because you are already covered till 65 yrs ! . Thats enough

  27. Sanghmitra says:

    Hi Manish,

    As per my understanding Term plan is a level premium plan …however with change in service tax, does every years annual premium increases for a policy taken?

    Regards
    S

    1. Yes, it can change a bit , but it will be a minor change !

  28. shreya says:

    I have heared that claim settelment ratio in ICICI is poor. Can you throw some light on this.

    1. Its not the top most metric you should look at. Yes their claim settlement is not on the top , but its one of the best !

  29. Ritz says:

    Manish

    Its not only name, the complete plan has been changed, Medical limits have been reduced now in i Care. You can check the plan here
    https://www.iciciprulife.com/public/buy-term-insurance-online/iCare_WBHL.htm

  30. Raju says:

    Is this iProtect plan discontinued bt icici pru. I can see only iCare on their web site. Can someone share the link please.

  31. Dinesh says:

    Hi Manish,

    I’ve just taken a home loan of 47L from Axis Bank.
    Bank has offered me a life insurance plan for 1.5L to protect the home loan.
    Please advice it is better to go for HLPP or Term plan.
    Which is the best TP can cover permanent disabilities & job loss…..
    Or I’ve to go for HLPP….

  32. Parag says:

    Hi Manish,

    I have also seen one of your post regarding Aegon Religare iTerm Insurance Plan, if I see claim settlement ratio of Aegon Religare then it is very low. Also if I compare HDFC Life Click 2 Protect term insurance, I found it better as premium is also around 9500 and claim settlement Ratio is also 91% (just after LIC). Can you please put your views on this.

    Thanks,
    Parag

    1. Any company which is new , will have low claim settlement numbers as they have to give a more detailed search in any claim . AR should be ok choice .

  33. Ashwin Rao says:

    Hi Manish,

    I went through this blog; I am new to term insurance and planning to get one with 50lacs SA. I read another blog from Ashal where he personally prefers Kotak Preferred to the best in offline term insurances. I thought of buying the same online (Kotak e-preferred), but the online one does not the rider options. Is there any way that the riders can be included in the online policy or should I have to go for the offline one.

    Is it good to have longer terms or a bit short one, I mean should I go for 30yrs term or 25yrs or 20yrs? I am presently 33yrs old.

    Also another query, what about the credibility of these term insurance plans in the long run of say 25-30 yrs, I mean if the company wipes out in the future, then what about our money?

    Thanks,
    Ashwin

    1. Ashwin

      There is no way you can add riders in online like this, if you want riders , you can look at other companies plans which have riders in online policy , which are very rare

      You can go for 30 yrs as you will have it for till you are 63 yrs . Dont worry about the long term prospects of insurance companies at this point of time !

  34. NC says:

    I have ICICI pru iprotect option-1 plan for 20 years. The premium is Rs 15900(17538 inc tax) for a cover of 1cr starting from last year(with no riders). I was thinking whether I should continue with this policy or go for AR which offers the same cover for around Rs 14800 inc tax with rider of premium waiver.
    My next premium due is next month. Please suggest.

    1. I dont think you should change it for such small difference, what if you dont get it from AR now ?

    2. You can go for AR policy if you are ok with it !

  35. Kaushik says:

    Hi,

    I already have a term plan with ICICI Prudential (ICICI Pure Portect Elite SA = 50L). Can I/Is it advisable to take one more term plan (iProtect) from the same provider?

    Thanks.. Kaushik

    1. Do you need mroe insurance ? If yes, then you can go with it !

  36. Nikhil says:

    Hi Manish,

    Great article!!

    My question to you is, how dependable are these term plans from private banks.
    I was looking at going for one but was considering the LIC but it is about 25K for 1cr SA. Should I trust ICICI or other private companies for my family`s security in case something does happen to me?

    Can you help me with my dilemma

    Thanks
    Nikhil

    1. Nikhil

      You can go for private , not an issue .. you will take time to trust them, understand the insurance model and overall structure and how it developed in india, that will increase your trust !

  37. Rohit says:

    Hi Manish,

    Thanks for the informative article:

    Please find below the report in Business Standard for Claim Repudiation Ratio.

    http://www.business-standard.com/india/news/lic-scores-best-in-claims-settlement-during-2010-11/436579/

    LIC, ICICI and HDFC amongst top three with just 1.09, 2.8 and 3.9 percent claims repudiated. Please consider this information while making your judgement.

    Thanks

    1. Rohit

      Thanks for that article .. will look at it !

  38. neeraj master says:

    dear manish, i want to buy term plan. should i go for online or regular plan? in online which plan should i buy? icici i-protect/aviva or aegon? is there any online plan form lic?
    i am following this talk since long but i am confused with the expriences of the people!! i want to go for 1 crore policy. which would be better?
    please do answer.
    thanks

    1. ASHAL JAUHARI says:

      Dear Neeraj, No as on date online from LIC is not available. Online plans are certainly far cheaper than regular offline plans. As per your own comfort you may opt from Aviva, Icici, Kotak, Aegon, Bharti, HDFC, Metlife’s online plans.

      Thanks

      Ashal

  39. Vishal Jain says:

    Hi Manish
    I want to buy an online term plan. I am confused between aviva & aegon religare. Aegon religare is cheap. Can you please suggest. Or if any other as well.
    Thanks.

    1. Vishal

      What is the confusion but ?

      1. Vishal Jain says:

        Overall which company is better in terms of claim settlement & service? Price wise Aegon is better.

        1. Vishal

          Claim settlement is a fuzzy number, dont rely on that. All you need to read is this article : http://www.subramoney.com/2012/03/insurance-claims-settlement/

          1. waris says:

            Dear manish,
            I downloaded the IRDA report for 2010.page 106 shows individual death claim numbers and excludes maturity claims.
            This figure shows that CSR is as follows:
            1.LIC :96.5%
            2.HDFC:91.1
            3.ICICI: 90.17

            1. Those contains all kind of policies, means even maturity claims , not just death claims

            2. waris says:

              hi,
              but the title of the table says individual death claims.

            3. Ok, in that case the numbers are right

        2. ASHAL JAUHARI says:

          Dear Vishal, in addition to the link shared by dear Manish, I w’d recommend to opt the insurer where you are comfortable yourself that the co. ‘ll honor the claim in your absence. else saving few bucks in prem. does not make any sense. You may Opt Aegon, if you are comfortable with this plan

          Thanks

          Ashal

  40. sandeep chopra says:

    Hi Manish
    Im looking for a term insurance and would appreciate your opinion about AVIVA i life. I believe that has the lowest premium as of today. Could you please let me know the claim settlement details of AVIVA as compared to ICICI or Kotak
    Thanks

    1. Sandeep

      Its a good company , the claim settlement is good enough . You can check IRDA report for claim settlement .

    2. suman says:

      Dear Sandeep
      AVIVA i Life a good product and after lot of research I also have opted for the same. Note one thing that don’t take more than HLV value of insurance, it’s wrong concept and may lead to total void incase of unfortunate claim settlement.

      1. Suman

        You dont have to worry about the “more than HLV” thing from your side . If at the time of applying your total cover gets more than your HLV , anyways the insurance company will reject your case . The only problem is when you have not disclosed the other existing insurance to the new company , thats where the rejection will happen .

        Manish

  41. ashish punia says:

    hi

    I m Ashish, a salaried employee. i m 25 yrs old. looking for a term life insurance plan. but i m worried about the difficulties in settlement of claim if i take the online route to buy the policy. Can anybody with experience in these matters tell me as to what extent this is true and do it matter from company to company? because some of my knowns told me that u should always go through some known agent in ur hometown, because ur nominee can easily approach and followup for claim settlement.

    1. Ashish

      You are too much worried on this . Agents can be of help, but its not always true , in most of the cases agents are not around after 2-3 yrs anyways . Claim settlement is a task, but not such a big task that family members cant do it , from your side you should take care that the company you choose has a smooth claim process and a good track record . You can view IRDA claim settlement details on this . LIC , Kotak , HDFC are some companies which have good settlement numbers ,.

      Manish

  42. vamsi says:

    shall we be an income earningperson to get policy in this plan? if yes please say all the rules i.e income proofs and tax payment proofs

    1. Vamsi

      For any insurance plan, you need to be earning member. Documents depends on company .

  43. Ravi says:

    Sir kindly provide that how many policy sold by Ipru of IPROTECT, PURE PROTECT & PURE PROTECT ELITE in year 2011.

  44. paritosh says:

    1) Go for any adequate term plan you trust .maybe one or divide it into 2 term plans
    2) fill up the form yourself,not by the agent and fill all the true details
    3) do not hide anything
    4) keep a copy of the form with you.
    5) explain all the details about your term plan and other policies to your nominee/family members and also explain the claim procedure to them in any unfortunate event.
    I think these are the some points one should always remember while taking the term plan.
    Thanks manish for writing such good article and thanks to all those who have commented on this article and made it must read article.

  45. yuvaraj says:

    Manish ,

    Thanks for such a information which is essential for the person who is entering first time in this .
    I am going for Birla Sunlife protector plan for policy of 50 lack.
    But bit confused in between i protect OF icici & Birla sun life .
    PLease suggest, which will be prefarable. Iam 31yrs old.

    1. Yuvaraj

      ok , you can go with ICICI then , Birla does not have a online term plan as of now

      Manish

  46. Ashal Jauhari says:

    Dear Rajendra, the medical test is done at the start of term plan or any other life insurance policy to ascertain the current health position of the life to be insured. Once this is done, in future there ‘ll not be any medical test for ailments or illness that ‘ll happen in future. The only exception ‘ll be if your policy lapse & you are reviving it.

    Thanks

    Ashal

  47. Rajendra says:

    Hello Manish,
    Thanks for your valuable review comments.Could you please tell, medical test is required only one time when we first buy these term plan or every year whenever we renew or pay premium… or occasional whenever company wants ?
    –Rajendra

  48. Investor says:

    What will be the status of the existing insurance policy if one obtained for Permanent resident of some other country?
    Thanks in advance

  49. imon says:

    Hi Manish,
    I was just wondering about one of the clauses that you have mentioned in the blog.

    “The death due to accident should not be caused by the following:
    b) Engaging in aerial flights (including parachuting and skydiving)”

    Does this mean death due to flight accidents are not covered? :O .

    -Imon

    1. Imon

      No no .. its just those things which are done on your own , like hobbies items

      Manish

  50. Shirish says:

    Dear Manish

    I came across your this blog yesterday only. I am in search of Term policy.
    I read here that buying 2 policies of two different companies is a good idea. But I have some doubt.
    If I buy 2 policies from 2 different companies, say for example Aegon iTerm & Kotak Preferred, 40 Lakh each, whether my family would get benefits from both companies or there is any conflict / hitch?
    My age is 45 & I have 1 LIC-child-career plan for my daughter. No Term plan till this date.

    1. Ashal Jauhari says:

      Dear Dhawal Sharma, Strange but true, The plan has been launched by HDFC but there is no link anywhere on http://www.hdfclife.com to purchase this plan.

      I checked my own. You may also check & in case if you found any link please do share with all of us.

      Thanks

      Ashal

      1. Ashal

        Here is hte link : http://www.hdfclife.com/hdfcops/presentation/ , but they have given a seperate domain name for buying online which is hdfcslbuyonline.com which redirects to http://www.hdfclife.com/hdfcops/presentation/ .. no idea why 🙂 ..

        Here is their brochure : http://www.hdfclife.com/sites/HSFCSL/Resources/Products/Downloads/HDFCLIFECLICK2PROTECTplanbrochure.pdf

        Manish

  51. vikrant says:

    Hi manish,

    I just wanted to share my experience about I life from Aviva with all the readers and also had few questions for you. By the way i am regular reader of your blog and have subscribed it in my G reader.

    I already have a term plan from ICICI Pure Elite for 50 Lakh, i took this policy when i was 28 years old and i am paying around 12.5 K every year for that.

    Recently i had a increment in my salary and i got married too and hence i thought of increasing my term cover, I reviewed all the online term policy (Icare/I term, Aviva I life/ India first term and so on)

    I found that I life was the cheapest and was also giving the policy for 35 years period, So i went ahead with it, For my age, 30 years ( 5 cigrette a day, 3 units a week of Alcohol) no health problems so far and so all the option in the online form about helth is no no no.

    I filled up the form and selected the medical center that was of my choice. 24 to 48 hours alter i got the email confirming that my medical center is in another area ( kormalgala) that i had not selected and hence i called up the guys and requested them to change it to the center that i had selected in the online form, The phone guys are of no help, so i wrote emails and it was changed after some emails and calling.

    I called up the CC again and confirmed if they were to change my premium amount post the medical test and and if i dont take it will i have to pay for the medical check up, for which i got a answer that no i won’t have to, if company changes the amount and if i dont choose to go with it then i dont have to pay anything extra and my entire money would be re-funded. unfortunately i dont have any way of proving this cause this conversation happened with the phone rep :(.

    Now i have got a email from AVIVA where they have increased my premium amount from 13.5 to 26.6k and no reason given, they just say in general based on my medical on request they mentioned the amount is high ” due to elevated LFTs and dyslipidaemia” .Please send us your consent to the above mentioned information by replying to us at onlinepolicy@avivaindia.com .

    no idea what it is, will try to find out.

    This was quite surprising cause i have had some medical checkup in the past and there has been nothing reported.

    I asked the aviva team to refund my money and now they say that they would deduct the medical charges.

    Now comes the questions:

    1. Is this normal?
    2. if they mentioned to me that they will refund my money if they change the premium then is there a way to fight about it, ( i dont have prove)
    3. I-term/I care, if i choose this i will have to pay 15.22K which i am willing to pay, but are there chances that i will get the same response from them ( i heard and read that there id No Medical test, is that true too for i Term.

    What do you suggest i do now.

    Last but not the least overall i would say the service was fast, although i had a little problem but it was OK.

    Thanks

    1. Dominic says:

      I took a term AVIVA policy for 50L few months back and initially I paid 16K and after medical test I got a cheque for 3K back from AVIVA. Now my premium is 13K and I am 42. It is not an online policy but I went through an agent.
      Also you can demand/request your medical report from AVIVA and you can consult your own doctor to clear your doubts. I got my medical report next day by email and 4th day by courier.

      1. DOminic

        Thanks for your feedback, it will really help others to decide what they want to do .

        Manish

    2. Vikrant

      Thanks for sharing your experience . I must say that there is always inconsistency with what customer care says one phone and what really happens at the end , because there is mis communication , this happens with most of the companies , The company must have loaded the premium based on their rules depending on your results from medical expenses . And next time any company if tells you that they will refund 100% money if you dont want policy ,please dont believe it , it never happens , your medical cost and premium till the time you dont return the policy are always deducted , its not in the business interest of any company to refund 100% money .

      Dont feel to bad on this else it wll just stop you from moving ahead , better try Kotak and ICICI .

      Manish

  52. Anita says:

    Sir,
    Thanks for the superb analysis of term plan I protect. From the answers & questions I had learnt a lot. My doubt is for leave purpose if one had been hospitalized on paper, but really healthy, should it be mentioned at the time of proposal?

    1. Anita

      That should not be an issue .. but if you are hospitalised for some crtical thing even on paper then its LEGAL info and tomm if company find out that they can reject the claim because you were hospitalised and didnt tell them ,. at that point you cant tell them that it was just on paper and not in real

      manish

  53. jeetendra kumar panda says:

    what is the procedure to follow, to do on line switch over my prudential life insurance. please advice me detail, so that I can enable it.

    1. Jeetendra

      You just need to register online on ICICI Pru website and then make a switch

      Manish

  54. Vishal Jain says:

    Hi manish,

    I would like to know how is a policy made paid up. Is it just by stop paying the premium or i will have to notify the company.

    Thanks
    Vishal jain

    1. Vishal

      Just stop the premium , thats all

      Manish

  55. Nishanth says:

    Seems Icici has discontinued iProtect Term Plan. Instead now they have Icare.

  56. Shashaank says:

    Hi Manish,

    We had some people from ICICI prudential promoting their new Term insurence policy “i care”
    What is you review about this policy, is it a better deal.

    Regards,
    Shashaank

    1. Shashaank

      Looks like you are not seeing our latest articles .. thats the article i just did : https://www.jagoinvestor.com/2011/10/icici-care-review-online-term-plan.html

  57. Rajkumar says:

    hi Manish,
    Rajkumar/M/30yrs/govt employee/5.5L/annum

    I have some LIC’s policies and now i like to go for life protected plan(death coverage only) for 50l to 1 cr, guide me for which plan/company/term i should take and premium/month. I so like to know any childern plan.

    1. RajKumar

      Go for kotak or Aviva online term plan

  58. Shilpi says:

    Hi Manish,

    I have taken Iprotect for both myself and my husband (1 cr each). My husband has few LICs for which he pays 29 k and 4-5 k, even I have BIMA Gold (16k/annum) and an Endowment plan from LIC for 60k (5 year lock in period – the agent really fooled me here). I have already surrendered 2 ulips while arranging for money to buy a house. Should I get rid of all the LIC policies also? I have a 7 month old son – what’s the best investment for him? What mutual funds or Gold ETFs should I invest in now? Anything for retirement benefits?

    Thanks for your time 🙂

    1. Shilpi

      Best thing would be to start long term investments linked to each goal and get rid of your junk investments .. dont get attached to it .. You can also look at our low cost financial plan which will give you a very good start and give you all the right numbers you need to save for your goals : 30dayplan.in/

  59. Anil says:

    Hi Manish,

    Does IProtect cover for all deaths…say death because of a terrorist attack or any natural calamity or suicide?

    Also what do you mean by tobacco consumer? Will someone who had tried cigarates even once in last one year or so be treated as a tobacco consumer? How much more the premium will be for a tobacco consumer in comparison to a non-tobacco consumer? Are there any other medical check-ups involved in case one categorise himself as a tobacco consumer?

    1. Anil

      Once in a year is not considered .. but regular consumption (even once a month) is considered . The excess premium can be from 30% to 100% depending on company

      Manish

  60. Ravi virwani says:

    Recently, Aviva has also launched low cost term insurance plan..may be someone wants to hav a look before buying term plan

    1. Ravi

      YEa .. thanks , people are aware about it and many people tell us that they took it !

      Manish

  61. Sachin says:

    Manish,

    Is the premium of Term Insurance policies increases as we grows up? Suppose if someone bought the policy at the age of 25 then what would be approximate % increase in the premium at the age of 30 years.

    Sachin

    1. Sachin

      Term insurance premium is always Constant !

      Manish

  62. sridhar says:

    Hi Manish,
    I am going to pay online policy , but the insurance agents are telling , if we pay any online term policy, it is difficult to the nominee at the time of clime the settlement, the nominee should be educated to communicate with head office (bcz for online policy’s climes will be processed at Ho only ( branches does not give any service)). I am going to pay Kotak e-term (Online) insurance policy.

    what you can u suggest us (Online/Offline) ,

    Thank

    Sridhar Patnayak

    1. Dominic says:

      You decide whether to go online or offline. But your should NEVER EVER go to the agent who is saying this. These are real parasites who suck blood from our nominee after our death.

      1. Dominic

        Agree .. Agents say this to make sure their sales increase .

        Manish

  63. S Guha says:

    Hello Manish,

    Your blog and subsequent comments are very informative. Appreciate your effort. I was looking for a term plan for myself and based on various factors I zeroed in on iProtect.
    I have a question regarding the declaration of other insurance covers that I already have. I have covered my home loan through the “Home Safe Plus” plan from ICICI Lombard. It covers an amount of Rs. 40L against, among other things, my death and hence by some legalities may be termed as a life cover. My question is whether I am supposed to declare that policy too because after all it is not a life insurance policy. And if I do, will it affect the premium or anything else for iProtect?

    Would be waiting for your response.
    Thanks,
    Guha

    1. S Guha

      That is very much a life insurance , just that its attached to home loan , but its insurnace on your life , you should declare that .

      Manish

      1. Ashal Jauhari says:

        Dear Manish & S Guha, Please read the policy documents carefully. As far as I know, Home Safe plus policy from ICICI Lombard, provides cover for building like usual house holder policy & cover for death due to accident like usual personal accident policy.

        This combination of House holder & Personal Accident Plan is the reason the product is termed as Home Safe Plus.

        In case your death occurs other than Accident, this policy ‘ll not come any good.

        Also the max. policy term in this home safe plus policy is 5Y.

        Please check your policy bond.

        thanks

        Ashal

        1. Ashal

          ohh .. i didnt pay that much attention then , I was thinking its a home loan bundled term plan kind of thing . thats for correcting

          Manish

    2. Vijay says:

      Dear S Guha, May I know your contact, please let me know when you have been sold HOME SAFE PLUS-SCURE MIND POLICY of 40 lakh, in a case ombudsman recommended as wrong policy to cover mortgage loan.

  64. Vishal Jain says:

    Hi Manish

    I would appreciate your reply to this question. My father is of marketing background & has taken several policies in his name out of favor. But after going through your articles & analysing his policies, i find that none of the policy is a pure term policy & he is paying more than 2 lac rupees yearly as premium. So my question to you is that if i stop paying further premiums and continue those policies without surrendering till maturity, will that make any difference?

    Thanks

    1. Vishal

      If he has completed 3 yrs ,then he can make it paid up (just stop paying premiums) . then he will get his premiums at the end of the term , but you need to see its value after so many years .

      Manish

      1. Vishal Jain says:

        But if i surrender it now then i will not get any bonus but if i make it paid up then i will get the bonus accumulated till now. Correct?

        1. Vishal

          Yes , making it paid up will get you bonus, but only if you have run the policy for atleast 5 yrs . Also surrender will get your bonus , but today’s value , not the accrued vlaue

          manish

  65. Amol says:

    Hi Manish,

    So simple to get insured online. Just bought life cover of 25lacs for 30 Yrs with yearly premium of 4577 Rs. Waiting for their call to know next procedure.
    Thank Manish for this article. it helped me a lot.

    Regards,
    Amol

    1. Amol

      GOod to hear that .. i hope you have bought ICICI iProtect ? Right ?

      Manish

      1. Amol says:

        Yes Manish,

        ICICI iprotectI

    2. Pravesh Jha says:

      Hi Amol,

      If you calculate the premium for iProtect plan 1 premium for 30 lacs is less than the premium for 25 lacs. So if will good for you if you can change the sum assured to 30 lacs. Send me your email address I will send you the print screen from iProtect premium calculator.

      All the best!

      Regards,
      Pravesh

      1. Amol says:

        Pravesh,

        Thanks for suggestion:-).
        I do smoke and the premimum for 30 lacs will be 5070 + Service tax. Appx 5500.
        In case for a non smoker , 30 lacs for 30 yrs that will be 4080+Service tax. see the difference, You pay 1000 bucks extra..

  66. ashok says:

    I have one query, i am working in a software company… i dont have any permanent address so fer, have only some temporary address. then how can i get a term plan, is there any option to change the address latter?
    Consider this scenario:
    Now i am in Bangalore city and got the policy with passport address(bangalore address…current address). Now What will happen if i move to a city/village where online policy is not in place? or it is only applicable while taking policy, does not matter where you stay or die…

    1. Ashok

      you dont have to worry on that .. once you take the plan , you can go anywhere and if you die , all one has to do is do the claim procedure in that city or the nearest city ..

  67. kuknoor says:

    Hi all,
    I decide to take the online term policy after reading all the comments on the site,.
    I have doubt my annual income is 1.55Lakhs and i am 25 year old working as web-developer,non-smoker ,newly married i have a mother , grandpa,grandma to look after.
    I have following doubts plz clarify
    1)I have zeroed on two policies iprotect and ilife please tell which one to go after .
    2)Since my annual income is 1.55 Lakhs can i go for cover of 50 Lakhs , If not how much cover i can go for buying a term policy
    3)I already have 3 lic policy with sum assured 6 Lakhs paying a premium of 22,500 premium per annum. whether i should continue with them after taking term policy
    Please help in buying the term policy, I welcome your valuable suggestions

    1. kuknoor says:

      Hi manish & all,
      I am waiting for ur response, the minute u give me response i goona buy the term policy holding on for ur response

      1. Kuknoor

        With such a less income , why are you taking the burden of paying for LIC plans .. The only reason I suggest you to discontinue your LIC plans is that you can cover yourself with 1 crore with just Rs 10k , why pay 22.5k for 6 lacs . Why ?

        Better pay 10k for term plan with Kotak or ICICI , does not matter a lot as fas as you fill up the data with them properly and invest the rest money somewhere in good mutual funds for long term ,. thats all you need to do ,

        Dont over analyse and waste time , act , act and only act .. things will move …

        Manish

        1. kuknoor says:

          thanks manish,
          i have taken a policy of 35 lakhs from icici prudential within 20 days i got the hardcopy of policy.

  68. Logical Thinker says:

    Cannot believe private insurance companies. Have seen my friends getting duped in different ways like false promises after seeing their advertisements over messages but not delivering the same on buying policies, while claiming for maturity amount etc.

    For Indians, government player LIC is always the best suited. A time tested insurance corporation for Indians. I have, am sure many would have experienced no hassles, wrong doings for policies taken by us/our families/friends.

    Private players offer lucrative premium rates but fail to deliver the promised amount on maturity. LIC is correct in asking for realistic premiums and delivering properly.

    Having said, that I wish LIC comes up with really nice plans in the ULIP segment especially. Let them deliver very high NAV and profits for the ULIP plans than what is being offered in present ULIP plans and all the allocation charges etc on these ULIP plans should drastically come down.

    Even in traditional plans, I feel there is scope for improvement in delivering better maturity amounts.

    LIC always rocks, no doubt. But they can also improve in gaining more and more trust of the people who have and will always keep faith in LIC.

    We customers should know (for who ever doesn’t know) that 95% of LIC profits and surplus is given back to customer in many plans. This money is apart from bonuses on the policies. Only 5% is given to government as dividend.

    Important to notice is, LIC is not a company but a corporation. It doesnot keep profits with it. It will give back to customer.

  69. sanjay says:

    hey Manish
    you are a life saver for personal like me who very financially illiterate.only because of your advice i came out of clutches of LIC agent. now i m bit familiar with all this discussion. presently i m repaying a personal loan so dont have enough for investing but i m sure ur advice will be worth in gold for my future financial health.
    may god bless you
    Sanjay

    1. Sanjay

      Thanks for appreciation . I should also aprpeciate that you are open to learn things and take things seriously , that really is the game changer . We can only assist

      Manish

  70. Vishal Jain says:

    Hello manish

    I have just applied for aviva platinum shield option a plan. Sum assured 1 crores term 45 yrs. premium 12863 without any riders. I chose aviva above others because of its term primarily. Now i am confused whether i should have split it into 2 or 3 policies. what’s your opinion and if i should split then which should i take.

    1. Vishal

      Why dont you split it between Aviva and some one else like Kotak or ICICI ? Why do you need term plan after your retirement age ?

      Manish

      1. Vishal jain says:

        Yes i have split it into 2. I have applied for 50lacs at aviva and now i am thinking of 50 lacs with kotak preferred term plan for 30 yrs along with 10 lacs rider of accidental death & critical illness each. I did not understood why you said , why you need term plan after retirement. Can u please explain this. Currently i am 25 y of age and recently i have started two sip of 2500 p.m. each.

        Another thing i am thinking of taking term plan for my father and mother aged 50 & 44 respectively for sum assured 1 crores. I think icici iprotect is best because of its term till 75 yrs, plus accidental death rider of 50 lacs is aslo available. Most importantly prmium is lowest compared to any other. But there has been very mixed reviews of this product so i am a bit confused. I stay in kolkata. Can u please suggest.

        1. Vishal

          Still you are looking at term insurance from the view of making some money incase of death , thats the reason you are talking about “maximum term” .. Take term insurance to protect your financial dependents for the unfortunate event and because they will be affected financially , its important for you to have a term plan for next 20-25 yrs because thats the time you will earn . At retirement if you die mostly the effect wont be much financially ? Thats the reason you need to take term plan only till retirment age not more . Why do you want to take it for your parents , who is financially dependent on them ?

          Manish

          1. Vishal jain says:

            Yes its a good point. I should rather be investing somewhere which gives good return. Can u pls suggest. Thanks.

            1. Vishal

              Invest in Mutual funds

              Manish

            2. vishal jain says:

              Manish

              I have started sip in idfc premier equity fund & hdfc equity fund 2 months ago of rs.2500 each.

  71. Kiran says:

    Hi All, after exploring this site for information on Insurance and investment, I have finally decided to take a Pure Term Plan. I have taken Term insurance from LIC for Rs.25 Lac and Rs.50 Lac from ICICI iProtect(online).Here is how my experience, which can be useful for fellow readers.
    1) LIC Amulya Jeevan. I requested an LIC agent to come down and he explained many Ulips, Sarals and Magic Plans. I told him I will go with a Term Policy for the time being. I filled application on 8th Aug for Rs.25 Lac SA.After a week, the medical tests are been done, expecting the Policy this week.
    2)On the same day, 8th Aug, I filled application for ICICI- iProtect online with the help of Policy Bazar guy.He filled the information which I provided over the Phone and I had a look , corrected some spelling mistakes, and he wanted me complete it fast as we may loose connection.So paid the premium (rs.7500 + tax).
    Later I realized thru’ the proposal application form,the guy ignored my existing policies information (Jeeven mitra & Jeevan Sri). I had to put a mail to customer care of ICICI, to consider them as well.I had to send a Letter to the concerned manager.They acknowledged it.I submitted the relevant documents for processing the policy in the same week.As I found no update from them in the 2nd week (no welcome call or Medical test update), I called up their customer care guy, he said the application is in Proposal state and no documents are received.I argued with him that all documents are sent to the email mentioned and received acknowledgement for the same.Seems there is a disconnect btwn the “Customer Care Over Phone” and the “Email Care”.
    I dropped an Email to them, and finally the Medical test was done(at home only) on 18th Aug (10 days after filing appln).
    Finally I received the Policy Certificate through email on 26th Aug.The hard copy I received today (28th Aug).
    As a final note, I don’t see much of problem with ICICI, it took 18 to 20 days, which can be permissible as LIC guy is yet to deliver the Policy which is supposed to be best in the market.
    The Step by Step Approach mentioned by Mr. Jha (cmnt # 777) above can be followed, we can expect an acceptable experience, though there are some odd exp’ as we see in some comments, which can make us think otherwise.
    May be a little patience will take us through (offline and online, both can have good and bad experiences).

    1. Kiran

      Good to hear about your experience. Congrats to you for taking some cover for your family . I am sure if one follow the procedure mentioned by #777.. one might be having good experience .

      Manish

  72. Shridhar Vaidya says:

    24/8/11

    I live in Kolhapur (Maharashtra). When I tried to pay the premium online, I could not complete my address because the name of Kolhapur city is not mentioned in the list of cities. If I wand to take an insurance of 20 lakh for a term of 20 years, what option do I have to pay the premium? Is the scheme limited to only few cities in India?

    If in future (say after 5 Years) ICICI decides to withdraw the scheme, will the customer who has agreed to continue the scheme for 20 years be given any compensation?

    Finally, what is the rate of claim settlement in this scheme if I-protect?

    Shridhar Vaidya

    1. Shirdhar

      If Kolhapur is not in the list, then you might not be able to buy it online , but still you might get it through an agnet . contact ICICI Agent . ICICI cant withdraw the scheme like that , if it does , then there will be enough guidelines for oyu , dont worry on that .

      you will not be able to know the claim settelemtn of a specific policy like that , you can get total of ICICI , refer to IRDA Annual report

      Manish

  73. Shridhar Vaidya says:

    I wish to take i protect plan 2 for a period of 25 years. What is the guarantee that icici will not change the terms and conditions, especially the amount of annual premium after a few years. Is there any written contract that the customer will be covered for next 25 years without any change in the premium amount and other terms and conditions ?
    If for any reason, ICICI decides to wind up the scheme, is there any compensation clause in the contract?
    Please advise.

    1. Shridharth

      The premims will not change , because the future uncertianities and every is factored in already in the premim . so dont worry on that .

      Regarding the wind up part , I am not very clear .

      Manish

  74. SUMAN MISHRA says:

    Dear deshmukh,
    I’ll suggest you to buy two policies of 50K and suggest to go for three or 4 policies and diversify it into LIC, Kotak, Met life and i-protect. Do not go for two at one place/ company.
    If any one is settling one can force others to settle the claim if condition of death satisfy all the terms & condition for all the companies. Note that you can’t claim more than you HLV in any case (combined). calculate your HLV and go for little less than that.

    Best wishes,
    Suman

  75. Sarang Deshmukh says:

    Dear Manish,
    I am 33 Yrs old. I am looking for term insurance of 1 cr. with lots of views & comments, I got confused in deciding to go with LIC purely because of their high claim settlement ratio although premium is on higher side or should I go with private sector companies because the premium is low although settlement ratio is low.
    Also guide me for factors to be considers before deciding on policy, such as Accidental,Permanent Disability,Critical Illness etc..
    Also tell me whether I should go for 2 different policies of 50 Lacks or only one policy of 1 cr.

    Thanks & Regards
    Sarang Deshmukh

  76. Vicky says:

    Even I’m victim of ICICI iProtect – The product is named ‘iProtect’ i.e. I’ve to protect and not the ICICI 🙂 So you got the message. After paying my premium online and submitting all the documents online; ICICI was pretty quick in getting the medicals done. Once the medicals were done, it was as if they have vanished. After repeatedly asking for my medical reports almost after 20 days, I could get the test results and all were perfectly normal. One fine day I receive a call from Mumbai office requesting me to submit all of my documents as they haven’t received any!! Pretty much interest, on the same day when I gave a call to customer care to confirm if they have my documents they confirmed that the policy is in the proposal stage and policy will is issued soon. Another surprise, more than a week passed and total silence from ICICI end – on following up over phone and web, I was informed to pay an additional Rs.55K/yr (Rupees Fifty Thousand Only!! per year) towards the premium because of hypertension. I’d declared that I’m hypertensive and also gave details on the medication etc and my pressure is pretty much under control even then they asked me to cough up additional Rs.55K/yr on top of Rs.9.5K/year for a Rs.50L policy. Almost a month or more is over since I’ve applied for this thinking that this would be the fasted way to get a policy and the reputation of ICICI among all financial daily’s. It is pretty much evident that they cleary lack co-ordination, customer satisfaction, QoS etc. I’m not sure that after getting this product, what is the surety that they would fullfill a claim smoothly (if any) or do they have any other product to protect iProtect!!!! All the best before opting for this “wonderful” prodcut.

  77. Pravesh Jha says:

    Guys,

    I applied for iProtect1 on 28th July 2011, Medical done at my home on 2nd August, medical report reflected on 7th August and the policy issued on 9th August. Hassle free and I can say every thing got done in time. Excellent service!

    Before going for this plan I read the online reviews for iProtect and the reviews were very discouraging in terms of service. But I still went ahead and applied for iProtect and ICICI Prudential service proved me right. I don’t know why people are writing such a bad review. I recommend iProtect with the following suggestion.

    1. Go for iProtect option 1. If you are opting for iProtect Option 2 then I will advice better go for iProtect Option 1 and take accidental insurance from New India ) or similar policy.
    2. Keep the scanned copy of following document ready before you apply:
    a. Address Proof
    b. Age Proof
    c. ID Proof
    d. Income Proof
    3. Apply online, fill the correct detail and be honest in filling the form.
    4. Pay online through credit card/debit card/net banking. Prefer your credit card so that you don’t have to pay from your pocket in advance for the policy 🙂
    5. Send the scanned copy of document to buyonline@iciciprulife.com
    6. Complete your medical as soon as possible. Doctor come to home for checkup so that’s good you don’t have to go out.
    7. In case of any query write to: lifeline@iciciprulife.com or call on toll free no. 1800222020

    ** I don’t agree with the logic of split of the policy to multiple insurance company to split the risk. That increased the total premium amount. I suggest to fill the form with utter care and give all correct detail in terms of your personal/family detail, personal/family health detail and if you possess any insurance prior to buying the policy. Do go for medical test to rule out any medical related issues later. What ever the company is they need to adhere the IRDA guidelines so they just can’t reject the claim. Of course the private company will have stringent scrutiny of your application and claim but that’s should be problem for the person who is genuine and put the correct information.

    All the best!

    Regards,
    Pravesh

    1. Pravesh

      Good to hear a good experience from your side .. .Keep updating us like that 🙂

      Manish

    2. vinay says:

      Sir,

      You are lucky ,I can only say that because you have not gone under trauma of ICICI services.It is worst class in this world.There is no connection between local branch,local pathology lab,customer care no.,customer care no. of their Medical service,e.mail services etc.,whatever you do they have only one answer’will revert in next 7 days’ which never comes.

      I am saying so with my experience of applying I-protect 2 times since Feb’2011 to July’2011, thoroughly calling customer care,sending all documents via emails+submitting same at local ICICI branch,clearing all medical tests and getting letter of consent of taking policy.

      Only I have not sign the document that now I don’t have trust on ICICI that whether they sattle the claim or not,if they are not updating our data on their server.

      Thanks

  78. rocky says:

    Hi people thank u all for ur thoughts & opinions can u also throw sme light on Metlife and Aviva term insurance policies. am planing to take a term insurance for 1 crore (am 27).

    i have deceide to split it into 50L public co & 50L pvt company, basically offloading risk

    If u can help me pick one pvt & one public … wuld appreciate

    1. Rocky

      You can take Aviva’s i-life and LIC

      Manish

  79. rita rai says:

    after 30 years my ambition is to get 1 crore where should i invest my money.

    1. Nita

      you can invest in Mutual funds

      Manish

  80. Eswar says:

    Manish

    Thanks a lot for your valuable article. After so much of research and hesitation on term policies, I finally opted for ICICI Iprotect-II online policy just because of better settlemet ratio and low premium. I applied on 26/06/11 for 50L and uploaded all the documents asked by them. On 28/06/11, I got a mail for medicals. On 29/06/11 I took doctors appointment and finished medical on 30/06/11.
    On 02/07/11, medical reports are updated in their site and on 07/07/11 the policy got issued. On 11/07/11 they dispatched the policy and on 13/07/11 I received the policy documents. Almost all went nicely as i followed-up the satus on every alternative day. I recommend the ICICI term policy.

    Further, please write an article on children policies.

    and only few times applied

    1. Eswar

      Good to know that you got the policy without any issues 🙂 . I will write about children policies soon

      Manish

  81. Lavneet says:

    Hi Manish,

    I am thinking of buying a term insurance and in thatt respect I had a discussion with a representative from ICICI. He told me that if I split the policy into 50L each between two insurance providers, I would get a maximum of 50L rather 1Cr even though I am paying more than double the premium…

    So even though I am hedging the risk by spreading my insurance cover, isnt it too much of a price to pay? Would you provide some info on this?

    1. Eswar says:

      Lavneet

      What ICICI representative said is wrong. You will get all Sum assured under all your policies. So in your case you will get 1Cr not 50L.

    2. You will get money from all insurance companies , the agent does not know what he is talking about

      Manish

  82. Sachin says:

    I have seen many people opting for disease, accidental death and disability riders along with term insurance. I do not know about critical disease riders but for accidental death and disability, stand alone policies from PSU companies like New India etc. are better.
    I have a personal accident policy from New India of Rs. 50 lakh, which also covers Rs. 5 lakh for my wife and Rs. 25 thousand for small children. The premium is less than Rs. 4 thousand per year.
    The maximum sum depends on your annual income (income tax return reqd.)
    The premium depends on your risk category. There are some tables and risk groups which, frankly, I did not understand.

    Manish, can you get some general insurance expert to review policies of PSU general insurance companies like New India, National etc.? They have a few good policies which are rarely discussed.

    1. Sachin

      You mean the pure accidental insurance review from PSU companies or full health insurance companies ?

      Manish

      1. Sachin says:

        I mean pure accident insurance policy from PSU companies like New India. The name of the policy is personal accident insurance policy. It covers death and disability due to accidents.

        Sachin

        1. Sachin

          Planning to write on this soon

          Manish

          1. Sachin says:

            Hi Manish,

            Sending a link to the article of accidental insurance.

            http://www.tflguide.com/2011/08/accidental-insurance-policy.html

            Can we have your comments on the article?

            Sachin

  83. nidhi verma says:

    dear all

    it was great to go through suha gr8 and informative website. we are planning to buy a term plan from ICICI for 1crore but now i think we sould split it 2 term plans as permanent disability is a major factor which would effect a family bcoz wen there is only one earning member in family and some kind of health or accident causes perm disability it wold effect family with no income. wanted to clarify is perm disability covered under health insurances or not??

    1. Nidhi

      Permanent disability is not directly covered, you need to take it as a rider in health insureance or Life insurance plans .

      Manish

  84. Jugal says:

    Dear Mr. Manish..
    I am marine engineer my nature of job is as 3 months ON/ 3 Months OFF. so in a year I am about 185 days out of india.
    I opted for icici i term and they said that as per IRDA rules this policy is not for NRI’s. But in my case I am NRI for only Tax purpose and not NRI as who stay ut of india.
    Pl clerify the same.

    1. Jugal

      I dont think so , you dont come into the category of resident if you are not resding for more than 182 days . Talk to Kotak and other players as well .. You can get the policies from them I suppose .

      Manish

  85. sunny says:

    Hello Manisj,

    If i am taking a term insurance policy now ….. and after opting for another term insurance, should i inform the prior insurance company about the newly bought insuarance or should i inform the new company about my past insurer?

    1. Sunny

      You dont have to inform the old companies , just inform the new companies about the older one’s

      Manish

  86. chaitanya says:

    Manish,
    In our office every individual is covered with an insurance of around 25-50 lakhs in case of any unfortunate event. So does in this case suppose I opt for say an ICICI IProtect term insurance separately, do I need to mention the coverage from company too to them? If I dont need to update this then in case of any unfortunate event, will I get coverage from my working company & also the ICICI IProtect?

    1. Chaitanya

      Yes you should mention about your existing cover with the employer !

      Manish

  87. Tejas says:

    Manish,
    You have done fantastic work by sprading the knowledge and first hand exp of policy holders.

    Also thanks to people who have contributed with their personal views and exp. Thanks for your time.
    I am looking for buying term insurance plan of 50 lakh for me and around 35 lakh for my wife but thanks to this blog that stopped me approcahing icici iprotect.

    Do you have similar blog for kotak / HDFC or LIC? If so, can you please post it so that i can take proper decesion.
    Also would like to know whether i should split the policy or should go for single co. to save the premium?
    Many thanks in advance.

    Keep up the good work..

    Regards,
    Tejas

    1. Tejas

      the same experiences are with ICICI , Kotak and AR , but its more for ICICI and ITerm , with kotak is better than these ., But I would personally say that we can expect these delays , but not the bad cusotomer service

      there are many more plans now online from Aviva and metlife too : see this : https://www.jagoinvestor.com/2011/06/online-term-insurance-india.html read comments !

      Manish

      1. Tejas says:

        Manish,
        Thanks a lot.

        Will read it.

        Keep up the good work.

        Regards,
        Tejas

      2. Tejas says:

        Hello Manish,
        Can you throw some light on HDFC Std. life’s term insurance plan?
        I haven’t came acorss about its discussion and experience on any of the links on yoru blog.

        Appreciate if you can do so.

        Thanks & Regards,
        Tejas

        1. Tejas

          You should ask specific question about that term plan ? Most of the term plans are same ,except premiums

          Manish

  88. Abhijeet K says:

    Hi,

    I have two questions.
    1 Could you please share list of reasons (history) for claim rejections for ICICI I protect.
    2 Why insurance company needs information for other life insurance plan taken by customer with same company or with other — why this data is important for them.

    1. Abhijeet

      1,. I cant list each of those , but mainly its some wrong info provided at the time of taking the policy which important for deciding the premium .

      2. Its a important information , because insurance is only for covering your life upto a certain point (being reasonable) and not taking it for profits incase of death . Hence a company should know about how much you are already insured for .

      for example ,a person whose family should need around 1 crore max as secutiry cant take 80lacs insurnace from each of 30 differnet insurers because then on its death his family will make a lot of month . Its against the rule of Insurance .

      Manish

      1. Abhijeet K says:

        Thank you Manish

  89. Amit says:

    I had a harrowing experience with ICICI IProtect Term Insurance. I paid the premium online, sent all the documents by mail, and got all the medicals done. After this the nightmare started and the following
    steps happened in loop for 2 months around 4 times:
    1. 2 weeks went by and nothing happened.
    2. On calling customer care again I was again told that they have registered the complaint and someone will contact me.
    3. Again I was sent a mail asking for some documents which I had already sent.
    4. Then I resent the documents.
    5. Go back to Step 1.

    After going through all this for 2 months, I sent them a mail saying that if you do not want to issue the policy, please return my money. To my shock the same day I got a sms saying that your withdrawal request has been taken and the money will be returned. Although I had clearly said that please return my money if you do not want to issue policy, I was told that I have requested for withdrawal on calling the customer care. Now I am waiting for the money to be returned.

    This is a big scheme by ICICI to get premium money without paying any kind of interest. They never have any intention of issuing the policy, and just wait on you to ask for a refund after getting tired waiting.

    1. Amit

      that was really a bad experience and shows the inefficient customer care of ICICI Prudential . I hope you should get a proper clarification from ICICI on this and if not , demand some penalty for the time waster and mental trauma you went through from the insurance ombudsman .

      Manish

  90. ashish says:

    Hello Manish,

    Many thanks for the brilliant website that you’ve created and for the wonderful community that you’ve nurtured here at Jago Investor. I am delighted by the detailed review of the iProtect term plan.
    I bought the iProtect plan and was satisfied with the customer care response and support.I received the policy document in three weeks.

  91. Mansha says:

    Mr Sharma this seems to be a good product.. just wanna confirm if this product covers all form s of death including teerroirust attack.. i like the plan cause its for 35 years and its better than iprotect or iterm..please advice

    1. DHAWAL SHARMA says:

      Respected Maam,

      Yes, DEATH due to any reason be it Terrorist attack or natural disaster is covered under this plan..And not only this plan, EVEYR TERM PLAN across the industry..Please go ahead with this offering without any hesitation..

      Dhawal Sharma
      URJA WEALTH CREATORS

  92. DHAWAL SHARMA says:

    Dear Manish,

    Here is the product to beat all online term plans..the most cost effective, light on pocket premium TERM PLAN with all the features by the namem I-LIFE from AVIVA..Also those who are convinced to take such plans online can try this, much cheaper than ICICIC PRUDENTIAL or any other online product as of dadte

  93. Mansha says:

    Thanks Tarun and Madan for the response. I am still confused about which plan i sould go for. i mean icici seems to be a good move but for aegon the agetnts dont matter as i have been adviced by their advisor that i have to fill all the details. also can itbe confirmed that terrorist attcks are covered cause i dont want that god forbid my claim should be declined cause of some exclusion that icici ,ay have. the icici call center have given me information that for accidental rider if i meet with an accided and i am dissabled i will get the accidental rider amount. please confirm if thats right. so i am little confused with refernce to the accuracy of information.

  94. madan says:

    After reading many reviews from from net, i decided to take ICICI iProtect. As I am 25 now I took 50L sum assured for 30 years of Rs 5050/- including Tax Rs 5575/-.
    Madan
    9892558621

  95. madan says:

    After reading many from from net, i decided to take ICICI iProtect. As I am 25 now I took 50L sum assured for 30 years of Rs 5050/- including Tax Rs 5575/-.
    Madan
    9892558621

  96. AJ says:

    Please read this article:

    ICICI Prudential Life Insurance’s iProtect: Risk of Buying Online Insurance

    http://www.mohanbn.com/risk-of-buying-online-insurance/

  97. Mansha says:

    Hi i wanted to apply for and term policy and i checked details for iprotect , ilife and iterm policies available also with kotak. the ad part is that icici people have adviced that they cover terrorist attack. wjhen i aksed them where is it mentioned on brochure they said its not there but we do cover. i asked the rep to send an email confirming the same however she declined it. i later got a call from policy bazaar wgho adviced abt aegon and the rep from aegon send me a mail confirming we cover the attack. now that was something i liked. i am considering going for iterm policy from aegonconsidering they are honest. please advice if thats the right option

    1. Tarun says:

      Mansha,

      Its really sad that ICICI cannot reply by email regarding the confirmation. I have recently bought the policy I will send them email and check if they do cover it. I think Aegeon has very low claim settlement ratio I have heard bad things about agents as well. You might want to take a look at Kotak as Manish might have mentioned in replies to other people’s queries.

      Cheers
      Tarun

      1. Tarun says:

        We refer to your email dated 23rd May, 2011.
        Ok I got following response pretty quickly. I guess due to the fact that I already have policy. Hope this helps. Note that I had taken accidental rider perhaps its included in it.

        “We hereby inform you that there is no special clauses for the terrorist attack claims, However the I protect policy covers all the Death Benefits all around the globe. Death occurred through Natural disaster, Accidental death with all types of transportation means with in India and outside India are covered, Deaths due to terrorist attack also comes under it and it also covers Death due to sucide but after completion of 1 policy year.”

  98. iProtect Policy Holder says:

    Dear All

    I would like to re-iterate, that there is no harm in buying the policy from a private player(big or small). The only important point is that you should disclose all the details (your history about hospitalization, any existing illness, health issue, your family history, your other Insurance policies, your hobbies) very clearly in the proposal form. As Manish said we are giving the proposal to the Insurance company and not our agent. So we need to fill the details. No point getting lured when the agent says “Sir you don’t worry I would fill the details”.

    For my part, I filled the proposal form but still missed out a few things(not intentionally though). But still later I got it confirmed from the sources that they won’t impact my claim settlement (if any 🙁 ) . Just to share….

    There was a qustion in the proposal form which asked whether you have been ever hospitalized. I replied “No”. Geniuenly speaking I have never been hospitalized. But since we all evade tax and give false medical bills (Rs 15000/- every year) along with hospitalization, I just had that worry in my mind that would the company reject the claim for this misinformation.

    I checked with some sources from the company and they said that they would at max check if you have been ever on a long medical leave and would not check your actual medical bills etc. that you submitted for tax evasion. And the world knows “We submit fake bills to evade tax”. Also importantly the medical bills (with hospitalization) were always with viral flu etc. and this does not have an impact on your life expectancy and hence your claim settlement does not have a problem. Last point, the insurance companies anyways always does an extensive medical checkup before they issue you the policy

  99. Parag says:

    Anand

    Its available on the IRDA site in Annual Reports. Go to Individual Death Claims and you would find it

  100. Rohan says:

    I already have a term policy from LIC for 25 Lakhs. Is there any way I can increase my cover or should I go ahead and buy a new policy?

    My LIC agent says that I cant increase my cover and need to get a new term policy.

    What do you suggest??

    1. Rohan

      yes, Agent is correct , you will have to take the new policy now

      Manish

      1. Rohan says:

        Thanks Manish.

        But if I need a cover for 50 or 75 Lakhs then what should I do?

        Should I close the first 25 Lakhs policy and open a new policy of 50 or 75 Lakhs from the same insurer?

        1. No , just take a new policy for the difference amount , so take a 50 lacs more policy , so you will have 25 lacs and 50 lacs policy , total 75

          Manish

          1. Parag says:

            Manish,

            I have bought a iTerm from ICICI and it was smooth process. People here have been talkin about declining the claim. I actually went to the IRDA site and saw that ICICI Pru has settled more than 90% of the claims raised. This is remarkable. I think what they would (and ideally so) would reject are early claims and cases were the proposer has actually given wrong information(section 45). I don’t think there is any other reason for the rejection if you have furnished all the details to them

            1. Anand says:

              More than 90% ??
              Now that’s news to me…

              Could you please share that link, please?

              –Anand

            2. Dhawal Sharma says:

              Hello Anand,

              Please check this report, especially PAGE 2 where its shown the COMPANIES WITH LEAST REJECTED CLAIMS..Kotak is right up there as also HDFC and i totally agree with Mr PARAG about more than 90% claim settlement ratio for ICICI PRUDENTIAL..

              http://economictimes.indiatimes.com/personal-finance/insurance/analysis/how-to-ensure-your-insurance-claim-is-not-rejected/articleshow/8188427.cms?curpg=2

            3. Parag

              Yes , your understanding is totally correct 🙂

            4. Neelesh says:

              Hi Manish

              I am also planning to buy term plan and for this also in an online manner. Currently there are five players providing online plans:-

              1.ICICI
              2.Metlife
              3.Aegon Religare
              4.Aviva(New Entrant)
              5.Kotak

              Now I am going to select from Kotak or Metlife.I have not selected ICICI because of its customer service, Aegon because of its high rejection ratio (thanks to above mentioned ET article) and Aviva because it is not available in my city.

              What are your views on them?
              What is the customer service in Kotak e preferred plan?

              Neelesh

  101. Dhawal Sharma says:

    Hi Manish,

    A very informative article in ET..
    http://economictimes.indiatimes.com/personal-finance/insurance/analysis/how-to-ensure-your-insurance-claim-is-not-rejected/articleshow/8188427.cms?curpg=1

    Please see page 2 of the article where KOTAK is placed in top 5 position for CLAIM SETTLEMENT RATIO, next only to LIC..

    1. Dhawal

      thanks for the post , will look at it

  102. Abhishek Akela says:

    Hi Manish,
    first of all i am amazed to see how much care you have taken to reply to all and sundry. thanks because it has kept the debate alive, let me share you with my experience with LIC and ICICI, I have taken money back policy from LIC SA=10L, and 2 policies with ICICI prudential namely LIFE time super pension and Life stage pension, just because icici agent is my close relative and on his insistence. I know all these policies are financial misadventures after coming to know about term insurance. After depositing 10k for three years, my super pension scheme says my fund value is only rs. 25000. The other policy after depositing 15000 p.a. says my fund value is 46000 around. What should i do please advise me. Should i stop all these and go for term inusrance+PPF, as i have learnt that will give me better return. I am Central govt. employee, and my pension is secured,,, almost (I m in New Pension Scheme, which is yet to be passed by parliament and linked to Market equities and debt, so future is uncertain). With LIC one good thing is that their agent take care of all your payment, I got my moneyback cheque almost 2 months before it was due without any hassle. But the same cannot be said about ICICI. Please advise me suitably whether to go for i protect or not because after reading all articles, there are strong argument both for and against ICICI.

    1. ujjwal says:

      @ abhishek
      please do not follow anybody’s advice blindly……everyone have biases….what i have learned…donot complicate life…..keep it simple stupid (KISS)….use these free informations and make your own judgement….your every discision should release you from anxiety and load….cheers….
      ujjwal

    2. Abhishek

      All the poilicies which you have might be having high charges intially becuase of which despite average performance in last 3 yrs , the actual return for you might be lesser or at loss …

      For term insurance , you can go through ICICI iProtect or Kotak or a new one IndiaFirst Insure . Just make sure you fill the data correctly , based on the expeirence of reders , i can say now its luck if the processing etc would be faster or slower .

      Manish

  103. Shanmugasundaram says:

    I have applied for pure protect classic 40 days ago.Medical test done.All accepted. Now application tracker says everything done except D-IUW requirement not met.. What is that? My local ICICI pru manager also doesnt know what it is?
    pl reply
    R.Sahnmugasundaram

    1. Shanmugasundram

      I really have no idea what that means , didnt Customer care help ? Tell them that its 1 month already and now you are moving to insurance ombudsman (cc insurance ombudsman and IRDA email) , it should help a bit !

      Manish

      1. gaurav says:

        Try this: https://www.iciciprulife.com/ipru/GrievanceRedressal.jsp

        I applied recently and got a policy issued. This requirement still shows as pending but I have a policy number now and it is in force.

        With their contact center, complaints at the junior level does not help. It is best to ask to speak to the floor manager or their next level supervisor.

  104. sunil says:

    The experience i am giving here is not only mine, but few others as well.
    Once we start any product from ICICI these are the things happened and will happen, I AM SURE…

    1. During Payment or intial subscrption they act as if they are only made to serve you
    2. You pay the amount they are only available on Phone
    3. You will not receive the documents in time, even if you receive, you have mistakes (i should say blunders) in the hard copy (The most important document)
    4. You call the customer care for the correction, they say its their mistake and are going to send a person to corret them
    5. Person comes to your door step again and take the docuements for correction
    6. You will never ever get to hear from that person again in your lifetime
    7. You call customer care they ask yuor agents Janma Kundli as well as if we have hired him
    8. Go rounds to their office and frustrated decide to quit the policy at any cost…

    I knew there are good experiences as well but they are less than 40% and 60% its really bad experience with ICICI.

    I personally adivce everyone to keep away from ICICI (What ever it might be).

    Manish i will greateful if this message can be passed across to authorities (I am not sure if i can ask you this, but still taking a chance).

    I am planning to go with Kotak and LIC for my 60 Lacs (splitting between these two)

    1. Jig says:

      Hi,
      Just for info , include Aviva also in your list. I am an NRI and get the policy in hand withing a Month providing documents they have requested.
      Also they are the cheapest in Return of Premium Plans. Beneficial also if you are non smoker..

      I am impressed with their services and There is no chance of mistakes in form as i myself filled the form and then submit to them.

      for 30 Lac it costs me 13000 with Return of Premium. ( good option for split one)

      Thanks

      1. Jignesh

        thanks for your information 🙂

    2. Sunil

      I agree with you . there are the things happening and is accepted by many other readers who dealt with ICICI .

      Manish

  105. Praveen says:

    I was almost about to buy this insurance(seeing the online feature as I live in US) but googled for some reviews.
    All I see is Horrible horrible reviews in application handling itself. God knows how they handle claims if one has to go through them

    Please read comments in below site before making up your mind
    http://www.perfinindia.com/2010/08/icici-prudential-iprotect-term-insurance-review/

    1. Praveen

      Even if you are in US, You will have to be in India to get the policy as you will be required for medical checkup , giving address proof and income proof in India . Also we have lots of comments in this articles comment section as well .

      Manish

  106. AL says:

    Hi Manish,
    I bought a i-Protect II policy from ICICI for SA 1cr+50L accidental rider on14th Apr. They have been very prompt until now, contrary to what other people have to say in the forum. In 2002, i was diagnosed with a slipped disc which I’ve declared in the application form. However, due to an over sight, I’ve marked ‘no’ in reply to the question, if I have undergone any x-ray or scan in the last ten years. I realised this & immediately mailed them about the discrepancy & rectify the error. Now I keep getting varied replies to my concern. One exec told me that I may need to submit reports if the underwrites demands for it. The other told me to email scanned copies of the report to their email id. Now I fear, that they might use it as an excuse to repudiate my claim. What should I do?

    1. Al

      I assume you have not got you policy yet in hand , Before you get it , make sure that the extra information is taken into consideration and the policy is issued after that . There might be some loading in premium also if the matter affects the risk of your dying other than normal circumstance .

      Manish

      1. AL says:

        Thanks for your prompt reply Manish. Spoke to their exec today & told him that I don’t have any record of MRI as it was diagnosed in 2002. The exec said that I’d have to send them a scanned copy of a declaration letter about my MRI & it would be considered. So far so good. However, i’ve heard so many negative reviews about pvt. insurance companies, that now I’m in two minds. Is it worth paying extra premium to LIC & have piece of mind? Are private insurers really rogue companies?
        Thanks

        1. AL

          If you provide all the right information , there should be no issues with the claim , all the negative things come from the people who share experience about those cases which were bound to be rejected as they had hidden the right information or made mistake in providing hte info

          Manish

        2. Dominic says:

          Recently I was in the market for a Term insurance and each and every agent is talking about claim rate and how better their company compared to others. Every one is carrying their “own” document to prove their statement.
          I agree with Manish below. If you are not hiding anything and your medical is through them no need to worry about.

  107. sandeep says:

    Hi,

    Pl. read the story of Mr.Shashank before buying any policy from ICICI PRU

    http://www.bimadeals.com/insurance/icici-prudential/icici-pru-iprotect/

  108. sridhar says:

    Hello all,
    I have one question after reading the article below:

    http://www.dnaindia.com/money/comment_taking-a-large-term-cover-be-extra-careful_1529885

    I have recently taken ICICI I Protect Option-2 for a term of 30 years for Sum assured of 50 Lac + Accidental death benefit rider of 50 Lac.

    I have mentioend that I didnt have fasting blood sugar while filling the proposal form as I nerver was diagnosed with fasting blood sugar in the past.

    but surprisingly, In Medical Tests conducted on behalf of ICICI Prudential, My fasting blood sugar is little high and I was charged around 5500 INR extra premium,.

    My question for you is: As I have no clue about fasting blood sugar initially and it was known that I had fasting blood sugar in the medical tests, will it be a cause for insurer at the time of Claim( in eventuality)

    Thanks for your patience and answering this question..

    one more question: what if I have no fasting blood sugar if i go for medical tests? Can I ask my insurer for re-exam/ re-calculate premium for coming years?

    thanks
    Sridhar

    1. Sridhar

      What ever comes in the medical tests is final and even if you have ticked as “No” on something , it will considered if it comes on medical test, so company can not create any issue later , becausee they are charging extra premium anyways .

      Sridhar

      1. sridhar says:

        Thanks for your reply.

        could you please answer my 2nd question ( pasted below): thanks in advance.

        one more question: what if I have no fasting blood sugar if i go for medical tests Now? Can I ask my insurer for re-exam/ re-calculate premium for coming years?

        1. Sridhar

          I dont think they will entertain this, the one does earliar should be final from there side, ask them for the reports once you get the policy

  109. Rahul says:

    Hi, Thanks for the very useful information!

    I have heard that insurance companies generally a re not very keen on handing out money covered under the accidental death (or similar) riders and they find excuses not to pay up. Is this true? Even if it is partially true, is it worth paying th extra premium?

    1. Rahul

      Go through the comments , its already discussed

      Manish

  110. Tarun Surana says:

    I want to take a term plan. Please let me know what are the exclusions in I Protect? I Term covers death by terror attacks as well. Does I Protect too covers it or excludes it?

    Death in terror attack is unfortunate and causes sudden loss of income, if that is not covered, my dependents will have face financial crunch in case something were to happen to me.

    1. Tarun

      Terror attack is generally not covered .You will have to contact the customer care to know if its covered or not

      Manish

  111. mahimapawar says:

    hi

    I applied for online aegon-religare term insurance plan for my husband. But after the medical test they jacked up the insurance premium. the reason they gave was COTININE LVL beyond acceptable range…whereas my husband is a non-smoker. they refused to accept that their reports could have an error, claiming that they make no mistakes…they gave back our money after we told them that we would not sign on any such claims until we have a proper proof of such reports..i wanted to know whether a medical test done by us is accepted by the insurance company as a check back.

    1. Mahimapawar

      Did your husband follow all the instructions which medical team gave him like having fast etc .. becasue it has been noted that if your husband has walked long to the medical check up or ate something in morning which was not supposed to be taken , then there can be certain temporary things like these , which are actually not there .. .check that

      1. mahima pawar says:

        No he followed the fasting schedule and did not consume anything in the morning and the medical guy from the company had come home to take the blood & urine sample in the morning.

        1. Mahima

          hmm.. but then the company will not give you the reports . Can you do an independent checkup for your own and see if thats there .

          Manish

  112. Ravindra says:

    Lot of thongs said about this plan. But I dont have good experience with ICICI prudential they are irresponsible they dont reply they dont help their customers. I visited their office for some work related to my plan I have to wait for 1 hour. if they dont have man power why they are running a company.
    For pure life insurance Nothing else than LIC is accepted. These private companies just wanted to sell their product once it is sold they dont care.
    HdfC services are good not anyone else

    1. Ravindra

      Thanks for sharing your experience with us . Its sad to know that you didnt had a good experience with ICICI , there are many like you and some have also experienced good with ICICI .

      Manish

  113. nilesh says:

    Manish,

    I intend to buy term plan for 1 cr (15 years) online. I am 38 years old and have a familiy of 4. My friend suggested to buy 30 lakhs each from three different companies. Need your views.

    Nilesh.

    1. Nilesh

      Dont take 3 plans , you can take upto 2 plans only. And check how much insurance is enough for you by doing proper insurance planning , just dont go for random values

      Manish

  114. UMA says:

    Sir Ji,
    Nice one, I am planning to buy term plan for 50L but zeroed on Kotak e – Preferred, can you help me out to compare both the plans. I have just checked the premium in Kotak is less & it also has riders. Need your valuable help.

    Rgds…Uma

    1. Kotak is a good one , you can go for it

  115. Chaitanya says:

    I am planning to take term insurance for Rs. 50.00 L from Kotak. But the agent I know is registered with Kotak from different city where I live. He lives in my city only and assuring that all medicals shall be done in my city only. Will it be OK to take policy through him or I should find the agent from my city. Kindly advise. What will happen to the service part?

    1. Chaitanya

      Which city are you from ? You can prefferably take the policy from the guy in same town , but once you complete taking it , very less is left in servicing part anyways

      Manish

      1. Chaitanya says:

        I live in Bhilai.

  116. Ananth says:

    Hi Manish,

    I have few doubts and i tried to clarify through the toll free number.
    but that was not working. can you please clarify.
    What is the difference between option I and II?
    Does the I option covers for death by accident?
    Who needs medical test?
    Can a beneficiary be a minor?
    Is it compulsory to declare existing policies?
    is there any case of death which is not covered other than suicide?
    Finally what are the documents that i need to produce while taking the policy?

    1. Ananth

      – Option 2 gives more money in case of death by accident , Option 1 gives normal money equal to sum assured only .
      – Yes , option 1 gives money on accident
      – Yes , beneficiary can be minor
      – Its compulsory to declare existing policies, obviously
      – Suicide is not covered just in 1st year , after that even that is covered . Death by War is not included
      – That would be basic documents .

  117. Balaji says:

    Hi, I had applied for iProtect policy for myself and wife in mid Jan 2011.

    The medicals were over in a week’s time and courier guy came and collected the documents. Then they said they did not receive the documents. So I sent a scanned copy of all the documents. My wife’s policy was issued immedidately(roughly in about a month’s time, which I think is fair).

    Since I have an existing disease, they told me fill a questionnaire and send me all the previous medical reports. I just sent the scanned copies. After receiving it, they charged some extra premium. After paying it online, my policy was issued roughly about 2 months of application which I feel is reasonable considering the high SA and pre existing disease.

    I had to follow up several times(by email/phone) regarding the issuance of my policy, but never visited the branch. You may have to actively followup since there is no agent involved.

    1. Balaji

      Thanks for your comment. Your personal case gives a good idea of the procedure !

      Manish

      1. Balaji says:

        Just wanted to point out, the time taken by PruICICI to issue the policy is not very high when compared with other players. Infact I have waited for almost 3-4 months in some cases for very less SA.

  118. deepak says:

    can u tell me about TATA MAHA GOLD POCLICY is it good for pension/child plan.

    1. Deepak

      You can look at this article which talks about that policy : https://www.jagoinvestor.com/forum/product-review/1069/

      Manish

  119. Tarun says:

    Manish,

    I was wondering if it would be good for this article to have some collection of all such advises people have put at one place. In a form of list (Tips) 🙂

    Also, not sure if everyone is seeing it but I hate when I try to click on comments link (after being subscribed) in my email. The corresponding link opens but shortly after screen blanks out and a note of ” Do you like to get subscription” opens up. It kind of screws up the link you are typing and the page becomes multi-framed with lots of advertisements. Its very annoying. While it is understood that advertising is must but i think this can be done in other better ways in flash etc.

    As always thanks a lot for your efforts and informative articles.
    Cheers

  120. pankaj says:

    Hi,

    An update, once you have the policy you can ask the insurer to send the medical reports to you. I have recived the medical report from ICICI.

    You will have the copy of the same…

    Thanks

    1. Pankaj

      thanks , thats a good update , a lot of people do not know this 🙂

      Manish

  121. Self Learner says:

    Thanks for your excellent blog Manish! Really appreciate the effort.

    I am 43 years old (going to be 44 in end-June) and am already covered for 50L with LIC policies. Want to take a term plan for another 1Cr to cover myself adequately. Two questions:
    a) Should I go with ICICI iProtect / some other online plan with low tariff, or opt for offline plan like Aviva Lifeshield Platinum? Servicing of online plans does not inspire confidence after looking at various comments… but big trade-off with premium amount.
    b) What tenure should I opt for – 20, 25 or 30 years? I should be out of any liabilities by the age of 60.

    Of course, my LIC agent is pressing for LIC Anmol Jeevan but I am not buying his logic 🙂

    1. Self Learner

      1. You can go with Kotak or ICICI , just make sure you have all the things filled in the form in right manner . Should not be much issue at the end . Regarding your LIC cover , is it with term insurance or other kind of policies ,becuase you want to exploire that also , you can convert to term plan and have your premiums redirected to Balanced funds for wealth creation .

      2. 20 yrs look good to me .

      Manish

      1. Self Learner says:

        Thanks Manish for your quick response. Will explore both ICICI and Kotak.

        Almost all of my existing LIC cover is term plans (except 5L of endowment) – total annual premium around 37K. Guess I should continue with these plans for ‘peace of mind’ over private insurers.

        1. Looks good to me , just check with some LIC agent what will be the premium if you take a new term insurance policy now ? because 37k looks too high to me as premium unless you are 45-50 yrs old

          Manish

  122. Dhawal Sharma says:

    Sad news is that only other COMPLETE INDIAN (SAMPURN BHARTIYA) insurance company(RELIANCE LIFE) other than LIC has also sold its 26% stake to foreign partner 🙂

    http://economictimes.indiatimes.com/personal-finance/insurance/insurance-news/nippon-life-buys-26-in-reliance-life/articleshow/7706631.cms

    So now again, the field is left closed only to LIC for the readers of this thread who are looking for COMPLETE BHARTIYA SARKARI company for insurance 😉

  123. Prasoon says:

    I already mentioned above my bad experience after taking this policy. Just want to add here, as it did not not end up even after canceling the policy.

    After canceling it on 31st Jan, I waited for seven working days for refund. After that, I called up several times but no satisfactory reply. I started writing e-mails daily. Then on 18th Jan, I received a reply that refund has been processed and will be in my account in two working days. Happy? Not really. After three-four days when I contacted again, they replied that it is already refunded to AXIS Bank account. WTF? I don’t have any AXIS bank account. I paid through my ICICI credit card, and obviously expected to get refund in that only.

    After that it was just a nightmare dealing with ICICI Prudential. I called up them daily, I emailed them daily till 8th March. No benefit. Also, I wrote to their GRO team. Finally on 10th of March, I received the refund.

    Earlier I thought that as i-protect policy was new, so they were finding it difficult to manage. Overall company is not bad. But this experience changed my opinion totally. Company is worse than the product (at least for me).

    I am really happy that I cancelled the policy and did not believe on them for insurance. If 6K took this much time what about 60L? Thought, of my family members running after company daily, was scary. My bad experience has vindicated my decision!!

    1. Prasoon

      That was really bad than the worse ! . I am not sure why some of the people are having good experience , but overall most of the people have really bad exerience , yours is really on the top 🙂 .

      Anyways . Now which company are you going for ?

      Manish

  124. pankaj says:

    Hi,

    I applied for the iprotect and have received it with out hassles. It us pure online policy.

    Few things which we need to understand
    1. You don’t get policy immediately after paying the money.
    2. Once you pay the moeny the process starts. They will send you the letter asking for the set of medical tests. They will give you the option in case of any doctor visits.
    3. In case of pathological test they have fixed hospital. They will come to your home and collect the sample.
    4. I was asked to go for the TMT test. They had given me choice of hospital near to my residence. My friend had also applied for the policy, he got the choice of hospital which was near to his residence.
    5. Once the process is over you will get the policy.

    Since its an online policy hence sometime you get frustrated because you are not talking to someone in person. But that the choice you make for getting this cheaper.

    You can keep track of your application with icici pru application tracker. You can call the call center and get the status update.

    I would suggest people to go for it if they like the policy.

    Regards

    1. Pankaj

      Thanks for the info 🙂

  125. nilesh says:

    My son is 22 years old,studying medicine.
    He is an non-assesse.
    He has no liabilities as of now, directly or indirectly.
    He may opt for an education loan.

    Shud I take an Term Insurance for him ?
    If yes, at what age ? What will be the first choice, w.r. t. his age, premium,tenure,riders, settlement ratios, etc.

    If no, Why do Insurance co.’s have dt. of inception as 18 yrs.

    Thanks in advance

    1. Nilesh

      Who is dependent on your son ? If no one , then no need to take insurance .

      You can take insurance for him at any point when someone is dependent on him . Criteria are mix of all the points you have put .

      Manish

    2. Ashal Jauhari says:

      Dear Nilesh, For your given query, My take is a bit different. As rightly pointed out by Manish, having no dependent, your son does not require a life cover as of now. Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.

      In case of Education loan, I’ll ask you to avail the loan & pay it from your own sources, this ‘ll bring down your tax liability for the interest paid on the education loan. In all probability you are around 50Y age hence your Tax slab should be in higher zone i.e. 30.9% tax slab So you ‘ll save a neat amount of Tax from the education loan.

      As you are taking education loan & paying it & at the same time you do have income source also, you should take Term plan for your life if not have already up to the extent of your financial liabilities.

      Thanks

      Ashal

      1. pankaj says:

        Nilesh,

        If your son is going to take the education loan then I would suggest take the policy equivalent to his education loan.

        Otherwise no need to take the insurance policy for him. Like Manish, said if there are no dependent on him then there is no need for policy.

        But if he is taking education loan than I would suggest that you opt for policy. ( I will differ with Ashal here. )

        Regarding the insurance policy go for the pure term plan. You can opt for additional policy when he gets married or any depedent on him. Moreover since his age is low..he will get benefit of low premium.

        I am not sure of this – ( Ashal is saying…. )
        “Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.”

        Regards
        Pankaj

      2. pankaj says:

        Nilesh,

        If your son is going to take the education loan then I would suggest take the policy equivalent to his education loan.

        Otherwise no need to take the insurance policy for him. Like Manish, said if there are no dependent on him then there is no need for policy.

        But if he is taking education loan than I would suggest that you opt for policy. ( I will differ with Ashal here. )

        Regarding the insurance policy go for the pure term plan. You can opt for additional policy when he gets married or any depedent on him. Moreover since his age is low..he will get benefit of low premium.

        I am not sure of this – ( Ashal is saying…. )
        “Also as he is not earning, Insurers may not offer Term cover at all as no financial loss is involved at present for his life.”

        Regards
        Pankaj

        1. Ashal Jauhari says:

          Dear Pankaj, Please try to understand the logic of taking Education Loan by the father. this ‘ll help to cut down his own tax liability. As the loan ‘ll run by Father, he required a Term cover equal to Loan amount at least.

          As far as applying a term cover for non earning member of the family by the person who is only a proposer in the policy, most of the time, Insurer ‘ll look it with suspicion & may turn down the application altogether.

          Hope it ‘ll clear the doubts.

          Thanks

          Ashal

          1. Pankaj says:

            Dear Ashal,

            I understand what you are trying to say. But I feel the tax part and insurance should be treated seperately.

            Children is taking the loan for his medical study. So he has a good future ahead and will be capable of repaying the loan. He can claim tax benefit from his income.

            Father might or might not be in a position to repay the loan in case of some thing happens to children. In most of the cases children are earning higher than the parents.

            Since it is insurance I am talking of negatives – ( I pray that it doesn’t happen to anyone )
            1. Father mets with untoward incident – & He is covered with the term plan.
            Is it useful. I feel no becuase children is undergoing medical study and after employement he is still capable for repaying the loan.

            2. Children mets with untoward incident. –
            Father might or might not be in a position to repay the loan. It is based on the children’s potential the loan was taken.
            Having a term plan for children helps because the loan will be paid up immeidately.

            This applies only for the education loan. For houseloan etc… the case will be different.
            Regards

  126. Nisheeth says:

    Are there any other better Online Term Insurance Plan in Pipeline from companies other than ICICI,Aegon,kotak ?

    1. Nisheeth

      There are more right now , Metlie and future generalli also have online versions at the moment , Not sure about other companies , but they will come soon 🙂

      Manish

  127. Rohan shah says:

    Manish can u guide on MWP ACT

  128. KB says:

    On 5th jan I paid my premium for ICICI Prudential i Protect Option 1 and visited the medical diagnostic centre as directed by the company for my medical test. After that I did not receive any communication from the company. No body asked me to submit my documents nor did I get any communication regarding my policy. After a 15 days when I contacted the nearest branch of ICICI Prudential I got to know that my policy has been postponed for 3 months for some medical reason and I need to apply freshly. When I asked about my premium they said they have already refunded my premium to my account.

    Since then I have been waiting for my refund. Everyday either I need to write them or call their customer care for my refund.

    All my attempts are futile and I am really repenting for my decision to go for i Protect. I seriously doubt whether they actually settle any claim or not. Even if they do, then I can’t imagine the extent of harassment the nominee must be facing while applying for settlement.

    Now I am thinking to lodge a complain with IRDA to get my money back.

    1. KB

      Thanks for writing your experience . There have been numourous bad and good experiences from other customers 🙂 . I would suggest you write them about your case along with cc to IRDA and insurnace ombudsman emails id’s

      Manish

  129. lee says:

    Hi,
    I need a particular information regarding the term insurance..
    My query is I want to go for one term insurance policy…. During the filling of form it is required to give information about existing/pri-existing disease, I am a rheumatic heart disease patient but I have this problem in my child hood but now I have no other problem but I am taking the precautions for that as prescribed by the doctors.

    So tell me what I have to write in that field.
    lee ramesh

    1. Lee

      You should provide the info about this rheumatic thing in the form

      Manish

    1. VIjay

      Thanks for giving more experiences 🙂

      Manish

  130. Swami says:

    Hi, (originally I posted this in Ranjan Varma’s blog) reposting for the benefit of more readers.

    Similar experience. Applied for ICICI I term option 1. Paid the premium from my ICICI savings account. Then decided to add accident rider (Option 2). Called up ICICI call center and offered to pay the premium difference. They said no. I shoud go the nearest office, give a request of cancellation and re-apply fresh indicating option 2. I went to their office and gave the cancellation request as per their advice.

    They promised me to refund the premium that i have paid in 7 working days!! Just a reversal of entry (after all I am an existing customer). I said fine. Then more than 30 days no sign of premium refund. Every 7 days I get a SMS saying that it will take 7 more days due to ” technical glitch”. Pray what can be a technical glitch for just reversal of the entry.

    Imagine their attitude when i want to pay higher premium and take a more comprehensive policy and that too to refund Rs 10,000 premium that i have already paid. Do you think these guys will pay my family Rs 50 Lakhs (the policy coverage) when i am not there?? Please stay away from ICICI.

    Opt for LIC, SBI Life as your first option, take accident rider from United India Insurance. Kotak seems to be better among the private Cos.

    After several follow-ups and escalations I got my cheque back and got it credited into my account. Even now, after the problem is resolved, I get mails and SMS from ICICI Pru that they will resolve my query in 7 working days!!! Can you believe it? They have no clue what’s going on in their company.

    I am conviced that ICICI pru is run by a bunch of clueless people. Stay away from them. I have chosen these term insurance policies

    — LIC Term
    — Kotak eTerm
    — SBI Life
    — United india insuarance for accident death benefit

    Someone asked a question in this forum on how to split the cover. Please split 50-50 between the Govt (LIC + SBI) and Private (Kotak). Take additional accident death benefit from United. All the policies were delivered to me in 3 weeks flat (end to end – starting from my contact, to filling in forms, to medical test, to issual of policies)

    1. Swami

      Thanks for ur detailed experience , i am sure they need to improve “a lot” .. 🙂

      Manish

      1. Dhawal Sharma says:

        just a small piece from me..

        SBI is not a GOVERNMENT COMPANY as LIC..Its just another joint venture with FOREIGN PLAYER..

        SBI LIFE is 74:26 JV where SBI owns 74% and BNP PARIBAS owns 24%, just like every other private insurance company in India..

        1. SUMAN MISHRA says:

          dEAR DHAWAL,
          THE COMPANY WITH STAKE LESS THAN 25% HAS NOT MUCH RIGHTS AND CAN’T BE NEUSENCE CREATOR THE MAJORITY STAKE COMPANY HAS FULL RIGHTS. THEREFORE CAN BE CONSIDERED AS sbi ALONE. .

      2. Swami says:

        Yes Manish. ICICI needs to improve its customer service a lot more.. Hope they get it right. I can’t wait for Health Insurance portability to begin in July ’11. I will switch my ICICI lombard policy to Max Bupa or Apollo Munich or some such company.

        You are doing a fabulous job of spreading financial awareness. I visit your blog on a regular basis for the past several months. Even signed up for Hyderabad meeting – if and when it happens.. Ofcourse, this was my first comment in your blog – the issue (ICICI iprotect) was very close to my heart and had to comment.

        1. Swami

          Great, we will take some time in having those meets in each city . but stay tuned and keep reading and spreading the knowledge you are getting .

          Manish

    2. Dominic says:

      Just to clarify. SBI Life Insurance is NOT government company.

  131. Ashok says:

    hi
    I took iProtect last week through a DM(direct-marketing) guy from ICICI. Now, I want to change the agent for the policy, as I think my personal agent would do a better job. Earlier the DM would call me, now I end up calling him.
    Can you please tell me if it is possible, or else, it is better if I cancel this policy and reapply for it again using my agent. Thanks.

    1. Ashok

      Given the customer service ICICI has shown 🙂 . Its better to cancel and reapply

      Manish

      1. Ashok says:

        Thanks Manish. Eh, how do I cancel it. Can I go to their office with the application number and give it in writing to cancel the insurance request. Thanks.

  132. Sanjay says:

    I have recomended this product to couple of my friends but have told me that in future neve recomend any ICICI Product. They have repect for customers and no one bothers to give good customer service. While they appreciate the cost structure you can never get a policy or by the time your medical is fixed one would have died.

  133. vatan says:

    Hello Manish,
    Thanx for my 2nd query. please tell me two more queries.
    (1) if i am 46 having high BP problem since last 10 years. what will be my pemium for 25 years icici iprotect for 40 lacs. will i get online term insurance. how much extra, will i have to pay for my BP problem( under control with medicines).
    (2). Which medical test are done for on line term insurance , for people of my age.

    Vatan.

    1. Vatan

      You can check the premiums on the ICICI website .

      I am not sure of the tests done, but you have to disclose your BP issue anyways which will load your premiums

      Manish

  134. raju says:

    Hi Manish.,

    I am 46 years 2 months old, having high BP problem since last 10 years. can you please tell me best term insurance policy for 15 years term and the lowest premium amount for som god company like Religare, ICICI PRU-iprotect online.

    1. Raju

      You can look at LIC and kotak as options .

  135. Pankaj says:

    Hi Manish,

    Thanks for your good work.
    I want to take term policy for myself of 1 Crore ruppees. I am 36 years old. I want your valuable suggestions for this.

    1) Is it better to take four 25 Lacs term policy from 4 different insurers?
    2) If you can you tell us how all can be the reasons for claim refusals? As I can see all the insurers have some % age of claim declination.
    3) Also one of the ICICI agent told me that if you hide any of the medical condition now and you survive for 2 years, then ICICI is bound to pay the claim amount after two years doesn’t matter you have declared your medical condition truley or falsely. Also they are bound to pay as they give the policy after doing a medical test. Could you please tell me if this information is true?
    4) Could you please let me know which all insurers including LIC offers term insuranace as of now? I read somewhere in this blog you were supposed to write a article comparing different term plans.

    Thanks,
    Pankaj

    1. Pankaj says:

      Correction for Point No 2. Its is

      2) If you can tell us what all can be the reasons for claim refusals? As I can see all the insurers have some % age of claim declination.

    2. Pankaj

      1) No .. its too much .. Take 50 lacs from 2 companies .

      2) The reasons are just misleading information given in the form in the start

      3) Its not true .. that 2 yrs clause is for minor things and very limited . It will not work for major illness .. dont think of misleading companies . you will not get anything at the end .

      4) All companies offer term insurance : here is ther comparision https://www.jagoinvestor.com/2010/12/term-insurance-plans-comparisions-india.html

  136. vatan says:

    Hi Manish,

    i also want to know, if a person acquires some heart problem or BP after taking Iprotect., what he should do. and what will happen to his policy and premium.

    1. Vatan

      Anything happening after taking the policy should not worry you . you dont have to do anything ,.

      Manish

  137. vatan says:

    if i am 46 having high BP problem. what will be my pemium for 25 years icici iprotect for 40 lacs.

    Vatan

  138. Chandra says:

    While applying for an term policy there is a section where in you need to input data about other policy held by you.This data is a sure sign of how much risk is involved.

    Now i do have a non confirmed IRDA rule that if one policy pays out the sum insured that will force the other companies to toe the line.Can any one confirm.

    In that case i shall buy a LIC policy for a small assurec amount and i am 100% sure that they will pay out forcing other insurers to follow suit.

    Comment/Confirmation?

    1. dhawal sharma says:

      I have heard a saying a long time ago which goes like this..
      “MEN BELIEVES IN WHAT HE WANTS TO BELIEVE”

      The above mentioned COMMENT is similar to this saying..Firstly, the guy himself is saying its a NON-CONFIRMED IRDA RULE (Means he has heard from somebody and that somebody has read it somewhere which was published somewhere)..So no authenticity to this thing..

      ..And how come Mr CHANDRA is 100% sure that LIC will settle the claim..Haven’t he checked in the IRDA annual report that claim settlement ratio of LIC is 95.6%..What if his claim is amongst thr remaining 4.4% unfortunate ones whose claims have been rejected by LIC. Will that mean his claim from other company will be rejected too??

      No sir, it does not work that way. Every company has its own procedures/rules to follow to settle the claim, and they differ from company to company..There might be certain clause which are covered by one company and not by the other one (For eg: Death by Terrorist Attack. Lets suppose KOTAK is covering it but DLF PREMERICA is not)..And the policyholder dies in TERRORIST ATTACK. His claim will be settled by KOTAK, cause it is covered under the policy but will not be accepted by DLF PREMERICA as it was not covered in the policy..How will this statement justify that since claim is honoured by one company then it has to be made good by the other company as well??

      Its just that if its a genuine case, all requirements are met with, and if all clauses of the policy are met, NOBODY on earth can deny the CLAIM..

      Sir Ji, hope you have got IDEA 🙂

      1. Dhawal

        THanks , thats clearly explains 🙂 .

        Manish

  139. Chandra says:

    ckeck out metlife new term policy online looks good

    1. Chandra

      yea .. I saw that .. it looks good to me

  140. Siva says:

    Hi Manish,

    Have you published any comparison of various term insurance products available? Any latest one?

    Thanks
    Siva

  141. manojkumar says:

    mr.prasoon,
    please let me know which sbi plan you opted… thanks

    1. Prasoon says:

      Plan name is SBI – Smart Shield. It provides options for three riders – Accelerated Critical Illness Cover Option, Accidental Death Benefit Rider, and Accidental Total & Permanent Disability Benefit Rider.
      Not sure if you’ve already checked, but Manish has provided an excellent details for different term plans on page with heading ‘Best Term Insurance Plans in India [Comparison with Charts]’.

  142. Prasoon says:

    My experience with ICICI i-Protect –

    Applied on 31st Dec 2010 for option-2

    Received confirmation mail within few hours

    Received welcome call on 1st Jan 2011, with assurance that I would receive details of medical test in 24 hours. And someone will come to my place to collect documents

    On 3rd Jan, received e-mail with doctor allocation letter

    Waited for weekends, took appointment for 8th Jan. Person came and did all tests. By 10th, status was updated on website regarding test completion.

    I was enjoying a very good experience till now and was thinking that people, who was saying badly, must have done something wrong. BTW, Happiness ended at this stage.

    Suddenly on 12th status changed to ‘ITR not found’ and ‘IUW requirement not met’. I enquired on phone regarding collection. They said that nobody will come and I can e-mail it. E-mailed scanned copy on the same day on ‘buyonline’.

    No change till 16th. I called up daily; CC people had literally no info. They suggested me to write an e-mail for better communication. I wrote, but hardly they response – except auto-response.

    On 17th status changed. ITR – completed, but IUW still not met. Called up CC – same response. On 19th IUW was met as well. Called up CC, and they confirmed that. A sigh of relief? Not really.

    On 20th Status changed again – ‘ITR not found’ and ‘IUW requirement not met’. I called up CC, they said that they have not received ITR. I said that I’ve already sent, and they said to send it again. On 20th, 22nd, 23rd, 24th I sent repeatedly. Also, I called up daily. On 25th sent a courier as well. Wrote e-mail daily on ‘lifeline’, needless to say, no reply at all. By now, it was frustrating already.

    On 27th, I wrote that either issue the policy or refund my money. Same day status got updated. Both requirements got completed. Status was ‘Policy will be issued shortly’.

    On 29th, status changed to ‘IUW requirement not met’. Wrote e-mail – no reply.

    On 31st I requested for the withdrawal by e-mail, as I lost all faith. Within hours status was – ‘Policy issued, waiting to be dispatched’. But by this time I made up my mind towards cancellation.

    On 2nd Feb, status was ‘Policy is dispatched’.

    I’ve not received the policy yet, but I’ll surrender it as soon as I’ll receive it. Problem is not the long time taken. Problem is communication gap and the way they change their statement. Nobody knows the answer on phone and nobody replies the e-mail. I have taken SBI policy as well in Jan, but they completed everything in 3-4 days and also, they reply all e-mails. Premium amount is just a thousand higher.

    An example of how they don’t listen – They don’t have a text-field for Middle Name while applying online. Online chat support executive had suggested me to write firstname and middlename in same field without space. I did same and after that my name started appearing wrongly in all communication with ICICIPru. In each e-mail (around 12) I requested to modify it, as I was sending all scanned documents as proof. It was not corrected and finally policy issued with wrong name only.

    If I am getting so many problems in communicating, if they are so unreachable at the time of issuing policy – how will my family handle in my absence? I really can’t believe them for insurance. As I already have a private/cheaper insurer as SBI with me, I’ll go for LIC after few months.

    P.S. – Sorry to take so much of your forum space, just wanted to share my experience… 🙂 🙁

    1. Prasoon

      Thanks for sharing your experience , it will help others to take their decisions

      btw, this forum is your space , not mine .. So please fill it up as much as you can

      Manish

      1. Tom Mathew says:

        Hi Manish,

        Just came across your blog after a frustrating call with the ICICI GRO person. I have had exactly the same experience as Prasoon, the only difference being in the climax; at the end after multiple emails and calls; one day I just receive a refund of the money. After mailing and escalating, I receive the reply now that due to unavailability of some form from my end, the policy was cancelled!!!. This was after providing multiple snapshots of the website applicatin status which states ‘Policy waiting for issuance’ and all other processes completed.

        Not once in the past 2 & half months, have I ever been intimated or informed from ICICI Pru regarding any form left incomplete from my end, instead, the policy was just cancelled without any intimation. This just seems to be a racket, getting people to park their amount for 2 – 3 months!. Checked out some other sites as well, there seem to be umpteen such experience, especially with iProtect.

        Would you be able to advise any future course of action? The ombudsman details states that they have a jurisdiction for policies only upto Rs. 20L. Going by the comments, it seems even after 3 Quarters of lauch, the company has not got its act right , or maybe does not want to!

        Tom

        1. Tom

          YOu should file a consumer complaint , If you are ready to shell out Rs 500 , you can use a professional to do it , use : http://www.akosha.com/consumer-complaints-information

          btw , thanks for sharing the information and your experience ,we really value it .

          Manish

  143. Hitesh says:

    Hi,
    Finally after checking all things I applied for ICICI Iprotect online on around 25 dec 10, and everything was quick for me.
    within 3-4 days my docs were picked up.
    I got the letter for tests within 3-4 days, tests done in around 7-8 days.
    and I got the policy document on Monday 31 jan 11. The policy was active from 22 jan 11.
    I think it matters if you live in NCR – Delhi, all documents pick up, and medicals become fast.
    And also I think ICICI is improving, and correcting there shortcomings and mistakes.
    So good luck everyone.

    Hitesh

    1. Hitesh

      Good to hear that you have had good experience with ICICI , not many of other readers had it 🙂

      Manish

      1. Hitesh says:

        I hope ICICI pru is improving !!!

        🙂

        1. CV says:

          I have gone through the content of the blog. Good information. But I have a question. Suppose the company through which you have taken the term insurance go bankrupt, what will happen to your policy? Kindly reply.

          1. i gues you have asked this on forum >

            1. Chaitanya says:

              I have not asked this question on forum. Government of India has opened the insurance sector for private players. As a result many private companies have come up in this sector. This is good as we have a wide gap between the people covered with insurance policies vis a vis the total population. But there are still doubts about private insurance companies. The question which comes in mind is “What is the protection an individual has against the down of the company ?” Presently very few private companies are making profit. Will they be able to sustain a constant loss? Can they withdraw themselves from the operations? In that situation what will happen to its customers?

  144. naveed says:

    First of all many Thanks to Manish for valuable to suggestions and guidance. If I haven’t come across this site, I never have been thought of taking term plan.
    Thanks again for giving the wonderful gift.

    After 20 days of waiting and going through all comments, at last I have taken I protect for 30L /tenure 30y yesterday (25/01/2011).

    I have updated this document in the virtual presence of ICICI I protect person from (02240777194). I think this number is official I protect office number.

    I will keep you update the progress, if anybody interested.

    1. Naveed

      Great 🙂 . Keep us posted and congratulations to your family for taking up the plan !

      manish

      1. naveed says:

        On 28/01/2011 I have received mail and call stating that …
        Following tests will be conducted at your residence by our empanelled Medical Examiner / Centre:
        COT
        RUA
        HV1
        ECG
        MER
        S12

        Same day I called and took the doctor appointment.

        On 29/01/2011 Doctor visited my residence and took blood/urine samples. He also took ECG.

        On 1/02/2011 (today), one guy came to my home and collected payslip, birth certificate and passport photo.

        I will keep you update the progress.

        1. Naveed

          Thats great .. things are moving fine till now .. keep us updated

          Manish

          1. naveed says:

            One month is over after submitting the application online. Medical and document collection are over with 4 to 5 days.
            After that there is no update. I continuously in touch with CCC and every time they are saying that with in two days I will get the policy.

            I am also tracking the application status @ https://www.iciciprulife.com/ipru/AppTracker.jsp . It is showing everything done.

            Not sure what I need to do, instead of listening their stupid comments…

            1. Naveed

              Its known to be late , I would suggest you be patient for more time , after all if you can wait for decades 🙂 , why not few more days ? but its not a goood think from a company

              Manish

            2. naveed says:

              I have escalted this isuue to grievance cell of ICCI, immediately after two days I got the my itream plan.

              Thanks.

            3. Naveed

              Good to know that , it should that grievance cells work !

              Manish

  145. yogesh says:

    Hi Manish,

    I have applied for ICICI I-Protect policy during my visit to india.
    Paid premium as well went for medical check up. Now ICICI is telling this policy is not for NRI . Even i have given them photo copy of my NRI account as well salary slip still tht time they didn’t told anything.now they are telling to go for cancellation.

    There is no information in brochure tht its not allowed for NRI.Is this paln not allowed for NRI’s. Did any NRI taken this plan ? Plz confirm

    Below is my study on term plan for NRI’s.

    http://www.licindia.in/nri_centre.htm

    5.NRIs are allowed insurance on their visit to India where all formalities are completed during their stay in India. In such cases they would be treated on par with Indian Lives for the purpose of allowing insurance.

    9.All types of plans are allowed subject to the conditions that

    1. Critical Illness Benefit is not granted.
    2. Term Rider Benefit would be restricted to certain limit of Sum assured
    3. Sum Assured would be restricted in respect of term insurance plans.

    Regards
    Yogesh

    1. Yogesh

      If you can give the proofs of income and address in a city which was allowed by ICICI iProtect ,then it should be allowed , what is their explaination when you say this to them ?

      Manish

  146. sunil says:

    i decided to buy term insurnse of ICICI of Rs. 20,00,000/- with disability and accidental benifits with premium rider. but there is two confusion in my mnd
    1. my city Manali Distt. Kullu (H.P.) is not covered in on line city to buy online premium for this reason i have only option to buy through agent which are so costly as on line premium.
    2. weather in case of happning my family gets the coverage amount easily or ICICI co. give the claim after lapse of time by litigation in court as private co. policy to earn profit not pass the claim.
    Sunil

    1. Sunil

      1) You can go for Kotak preferred term plan which is offline option , but its premium is also very cheap .

      2) If you provide all the right info on form , there will not be any issue

      Manish

  147. Abhinav Sonkar says:

    Thanx for the update Vino.

    I guess that would be the reason for my case rejection as well. I remember my medical was not done properly. Some of the tests were skipped and I was told that they would take care of it. So most probably, medical tests have been goofed up.

    In any case, this is unacceptable. A one-of case is OK, but so many cases turns me off this policy.

  148. Vino Varghese says:

    Hi,

    Thanks for your views. Update on my case is as follows:

    After writing on different forums and blogs, a sincere individual put me forth to the PR Agency (Ad factors PR) that handles PR for ICICI Pru Life. This happened on 14th Jan, 2010. But I haven’t heard back from them yet. No body even bothered to understand my case, maybe beacuse they have had similar cases in excess…..!!!

    After numerous calls and escalations to the ICICI pru Lufe Customer Care centre, I finally got to know that the reason for withdrawal was due to internal miscommunication. Medical reports uploaded by the hospital had been reviewed and printed by the elevant team @ ICICI Pru Life. They in turn sent these documents to the Underwriting team; which never acknowledged the receipt of documents. And now the POLICY IS WITHDRAWN DUE TO NON RECEIPT OF MEDICAL RECORD AT THE UNDERWRITING DEPARTMENT.

    I spoke with the Hospital Administrator responsible for uploading medical reports and got a confirmation that my reports were uploaded on 11-Dec-10. He also reconfirmed that they never got any follow up request for a reload of documents.

    I was told by the “Escalations manager Ms. Lakshmi that even though its an internal mishandling of records, I’m unable to confirm if the policy will be considered for reissual. Pls provide 48 hours so that I can get back to you”.

    I yelled at the lady and got my call transferred to Mr. Vaadiraj, a Sr, Manager with ICICI pru life, Mumbai. He has requested one day to resolve the case and I’m waitng to see if something comes through.

    Now this leaves me and thousands of other customers who are waiting for policy issual with a very relevant question:

    How On Earth Should We Trust Such An Irresponsible Company (ICICI Prudential Life Insurance company) To Handle Life Insurance Process for Us?????

    With this being a company is so unprofessional and casual on approach, My sincere advice to people who have taken this policy is to be prepared for a showdown with the Insurance provider at a point in time (sooner OR later). Pls don’t count on ICICI Pru Life to settle your claims should a claim happen.

    If you’re on a FREE LOOK UP PERIOD, you have a chance to surrender the policy and get the money back.

    I will keep you all updated on any further events.

    1. Vino

      Thanks for the update . Its a irressponsibile behaviour by the company , I think you should complain to IRDA on this . Are you still under free look up ? I suggest if you are not comfortable with the company , better change it

      Manish

      1. Vino Varghese says:

        I tried registering a complaint with IRDA call centre. They refused to register the cpomplaint as the policy was withdrawn and money refunded. They will accept complaints only if the policy is in force. It looks like any Insurance company in India can take money from csutomers and keep it with them at their will and later return it without any explanations.
        When I tried to ask the executive about acts/ law pertaining to the same, she said she have no information on that and gave me ICICI Grievances office contact details……..
        God save us……!!!!!

        1. hmm.. Not sure what we can do with it at this point .. Regulators have to be strict on this !

          Manish

          1. Tarun says:

            I came to know from internal agent that ICICI had contracted the whole process to some or other third party. For e.g there are different third party agents for different tasks. It seems they are messing it up.

            My view is this could be because of huge volume of applications coming due to less premiums. Remember that Maruthi Suzuki add ” For a country OBSESSED WITH MILEAGE” 😀

            Anyways if a certain insuring company do not want to give insurance to a certain individual I think IRDA can’t do anything about it. Its the insuring companies business call. IRDA is to control what happens when after paying regular premiums if insuring company is not doing claim properly.

            1. Tarun

              Is it .. I didnt knew it , Its not a good thing to hear 🙁 from ICICI

              Manish

      2. Basavaraj says:

        Manish,

        Same irresponsible behaviour was experienced by my brother and sister-in-law when I advised them to go with I Protect. Just for changing of Option I to II they took nearly 2 month (Option II have Accidental death rider). Finally they settled after lot of communication. Even I myself felt guilt in pushing them in such a trouble.

        1. Basavaraj

          Thanks for the update . Its sad to see these things because people will loose interest in online term plans and more than that , for pvt insurers , which is not a good sign

          Manish

  149. Nil says:

    I faced similar issue with ICICI IPROTECT (similar to Vijay above)
    History :
    1) I purchased the iprotect term policy in oct and submitted all the documents (other than medical) within 2 weeks
    2)I could not do medical test since Instead of sending me Chennai based doctors ICICIPRU CR send me Mumbai doctor list
    3) After numerous follow ups and personal visit to chennai office I finally got chennai lab address by DEC Mid
    4) I was travelling and was not able to do Medical immediately
    5) Finally I did medical on 5th Jan at one of your approved center ” Raj Medico”, T-Nagar,Chennai
    6) It seems Raj medico did not provided medical report on time (some mess-up by there Courier team) They delivered report on 10th Jan but i came to know that ICICIPRU had canceled my policy on 6th Jan itself

    I am wondering is it good that the policy is cancelled since icicipru have given so much pain “while making me there customer” what level of service they will provide when my family “god forbid” may need the insurance benefit?

    Regards
    Nilesh

    1. Nilesh

      Did you try other insurers now ? Better go for offline option at the moment ..

      Manish

  150. Tarun says:

    Hi Manish,

    It might be worth noting here that there is an option of “selecting an advisor” in the iProtect plan as well. I talked to one of the agents of ICICI he said that it will increase the premium by just 200-500Rs depending on the sum assured.

    This seems like an awesome option where you get benefits of both. Good service plus decent premium. Would like to know if anyone has tried this way.

    1. Amit Thukral says:

      Yes, i tried this option. so though my premium is higher by Rs.450 pa but i got good service.

    2. Amit Thukral says:

      Yes, i tried this option. so though my premium is higher by Rs.450 pa for 1Cr policy but i got good service.

      1. Tarun says:

        @Amit,

        Great to know you tried this option. Will like to know how you did this. I went on to filling the application online. I came till the last page where it asks to click on ” I agree with the terms and conditions” However I do not see any place where we can choose the adviser etc. to put the ID number of adviser ?

        1. Tarun , let us all know about this procedure , something new to me !

          Manish

          1. Tarun says:

            The way to do this is on the application webpage click on the link where it says
            “If you are assisted in availing insurance product: ICICI Pru iProtect Option I or ICICI Pru iProtect Option II– Click Here”

            Then answer “Yes” for “Are you an agent?” question. Then put the agent code and go ahead with the payment etc.

            This process asks for internal report from the agent. Based on internal report (assuming agent knows you well) ICICI will give the policy.It seems to be less hassel as we are going through the agent.

            I am going to try this in next couple of days will keep this post updated.

            1. ok good to know this 🙂

              Manish

            2. Tarun says:

              Update. Yesterday I got my policy after about 40 days from the date of application.
              1.SA 50Lacs + Accidental rider
              2.Premium was slightly higher by 400Rs due to selection of Advisor option
              3.Medical happened within a week. No one came for documents collections. My agent is in different place than where I stay so he recommended sending him documents by post. He later submitted it I believe.(This took long time due to my delay in submission)
              4.Got a call from mumbai 4 days ago that my policy is issued and I will get documents in 15 days. It came in 4 days. 🙂

              Overall my experience was positive (primarily because my expectations were very low after hearing all the bad experiences posted on this blog). Other thing is I had applied through online advisor option as mentioned above so was sure it will work out. I didn’t do any followups etc I let it go at its pace. My agent had told due to outsourcing to thrid party and due to overwhelming response to the product their processes have got tardy.

              Thanks Manish for creating this valuable webpage. Leart a lot from this. Keep up the hardwork you have been doing. You rock.

              Cheers
              Tarun

            3. Tarun

              Thanks for updating us on it . It shows your commitement as a reader and your eagarness to share 🙂 . Good to know that you also had a positive experience . Looks like choosing the advisor option was a good thing in your case !

              Manish

    3. Tarun

      Yea .. looks like a good option if you have a dedicated person for yourself to get advice etc . Just make sure that you dont take it as a freedom to be ignorant .

      1. Tarun says:

        @Manish

        “Freedom to be ignorant” – Do you mean to say there is difference between offline vs online i.e. you need to worry more with online after buying the plan even through adviser also? I thought with adviser its exactly the same “to be free of worry – as you will get good service same as offline”. All that you saved/company saved is paying money to adviser to market the product and convince you to buy the product.

        If your comment is in general – then I will say there is no free food anyways. You pay the price either by knowing things or by paying someone who knows Or..not getting the food itself in any case price has to be paid:D

        1. Tarun

          All I am saying that a person who goes for that dedicated advisor should not just beleive him and take all his words for sure . He should not just let him fill the forms and never sees it . Just by paying the 400-500 you should not be ignorant of your responsibility

          Manish

  151. Vino Varghese says:

    I was looking for a term plan and decided to go with ICICI Prulife’s iprotect plan since the premium offer was competitive and could be done online. The nightmare started after paid
    premium on 01-Nov-10.
    The company promises about a doorstep document pickup. I was not contacted by anyone for about a week and I called up customer care centre. I was adviced to provide Income proof, ID proof etc. They wanted me to email it to buyonline@iciciprulife.com When I tried sending, it all bounced back. I called up CCC again and was adviced to walkin to a branch and submit docs. I did the same at ICICI pruLife Thrissur, collected my medical checkup forms, compl eted medical checkups as prescribed by the company.

    I called up CCC was told that I was an “Elite Customer” and to be “rest assured as all documentation has been fulfilled”. I was also told that the underwriting could be completed in 3 to 6 working days and policy shall be issued ASAP.

    But, after waiting for one month, I received letter form their underwriting department asking for more documents like Form 16, bank statement PAN card copy etc. If I had known these documents were required, I could have given them on those on the day I walked into their branch in Thrissur.

    This time, I walked up to ICICI Pru Life in Edappally, Kochi and submitted all docs and ensured that nothing was pending from my end. This happened on 11-Dec-10.

    The worst part of story happens now-

    A week later I get a call from some number in Pune. He introduces that he is Anshuman Mishra from ICICI PruLife, cites my application ref: no and requests for submission of Form 16 and ID proof. He started the conversation in Hindi. I requested for communication in English as I had challenges in speaking good Hindi. All he said was “pending document bhejiyega”, “pending document bhejiyega” and banged the phone.
    I called up CC and explained what had happened. I was reassured that all documentation has been completed and policy was pending with the underwriting team.

    In another 5 days, I got a call from ICICI PruLife again asking me to send my Form 16 and ID proof to buyonline@iciciprulife.com and another personal address on ymail.com. I did not want t do that and enquired with CCC again and got the same answer.

    Finally on 30-Dec-10 I come to know through the online tracking system that the policy has been withdrawn and no explanation was provided. I called up CCC and had to hear from that they donot have access to why the policy is withdrawn. She also added that the company may send some “ hard copy letter citing the reason” for withdrawal. Until this time, I have not received any letter.

    I found an utter lack of coordination and professionalism in the way they dealt with the application. Looks like their departments just toss documents over the wall and never talk to each other.

    I have been following up with the company to know the reason for withdrawal and they keep extending deadlines committed. All this and the delay of 2 months make me to say, pls opt for some term cover other than ICICI Prudentials product. Or else, be prepared to gift your money to ICICI for 2 months and face the shame of the money being tossed back to you; without any apology or explanation.

    I believe that there could be a minimum of 1000 similar cases happening at the same time and that gives the opportunity to ICICI to keep an amount equivalent to 1000 annual premium units (roughly INR 80 lakh) under posession without having to pay up any penalty.

    1. Vino

      It was really a bad experience at your end , a lot of readers have faced these kind of behaviour from ICICI iProtect . Is everything closed now or you want me to send your request to a company which acts like a PR for ICICI and consumers !

      Manish

      1. Vino Varghese says:

        @ Manish

        I’m still trying to find and understand for what reason the policy was withdrawn. I would appreciate if you could put me on to the company who do PR for ICICI Pru Life customers.

        Regards
        Vino Varghese

        1. Vino

          Can you send me an email with what questions you need to be answered at manish@jagoinvestor.com

          Manish

    2. Anand says:

      I’m wondering why do they need form 16, for processing. Check my health and then issue the policy.

      I think they are using it for calculating how much premium they can INFLATE after finding some minor issue in health.

      Has everybody who tried at icici or any other company provided your form 16?

      –Anand

    3. Abhinav Sonkar says:

      I had been meaning to write this since long but wasn’t getting time.

      In my earlier comments, I had updated that I had bought the policy and completed all the formalities including medical tests.

      In the latest update, my policy request has been rejected by ICICI. And the situation is exactly similar to what has been narrated by Vino above. I have been refunded the complete amount immediately but Customer Care is not ready to tell for what reason the policy was rejected. I am supposed to get the details in postal mail which, of course, I haven’t.

      So, it turns out that like many others here, there are some big problems with this policy and many other online policies. Whatever be the reason, a company of a stature as big as ICICI, cannot launch a product which it can’t sustain. The fact that it has happened is a matter of grave concern. To all those who have managed to get this policy, I would say only one thing: Be very cautious about this policy.

      My father is a Senior Divisional Manager in National Insurance Company Ltd. and has been working there for over 20 years. He suggests me not to opt for private insurers, as his experience over the years has not been very good with private players even in non-life insurance sectors. He says they DO actually give silliest reasons to reject the claim. Still I tried getting this policy and it was rejected for God-knows what reason. So, I guess I will be sticking to my father’s suggestion and go for LIC’s term plans. The premium would be around 4-5k more annually for me, but I think that is fine.

      1. Abhinov

        In that case you can go with LIC only . I think its ok

        Manish

  152. Roopesh says:

    Hi Manish,

    I finally got the ICICI I-Protect policy issued after 3-months of followup.
    Did wahat Pretty much similar to vijay’s & Abhinav’s suggestions
    Go to branch offc and submit docs
    Got my policy docs 3 weeks after tht 🙂
    -cheerio
    Roopesh

    1. Roopesh

      Congrats , good to see you implemented what you heard on this blog and it helped you 🙂

      Manish

  153. uttam thakur says:

    Hi ,
    i want to buy a i protect policy from ICICI, just want to know i have level 1 diabetic problem and my age is 31, want to buy for 30 years with accident coverage of 50 lac, so total will be 1 crore 50 lac and the annual premium calculated as 15665 appx. due to level 1 diabetic problem is their problem to get the insurance or not and want to more due to this health issue will it impact later in claiming for my nomine.

    1. Uttam

      No , your medical problem can not make any issue while claiming IF you are paying higher premium right now , as the higher premium is charged only for your medical problem . incase you hide the fact ,then you will be in problem else NOT .

      Manish

  154. Archana says:

    Hi Manish,
    what do we mean by this:
    d) Due to war, civil commotion;- Are death due to bomb blasts included in such category

    e) By engaging in hazardous sports or pastimes
    Are Mountain trekking, mountain biking included in such category

    Reason: most of the agents also who sell insurance dont know in details and usually say yes…..and the doubts still remain unclear.

    Since your last article on i-term i always was looking to do the term plan for my husband, as he has some big liabilities (50lacs) which as a spouse I cannot close on my own including our savings. Hence even the insurance calculator that u made I calculated (taking into consideration the inflation & future needs the amount goes exhorbidant. Hence did not want to fall under Over insured bracket as well.

    Hence still thinking what to do….my personal deadline is before the start of next financial year.

    Thanks

    1. Archana

      d) It means any big war with some country , like if pakistan puts a bomb in country and 100000 people die , that would not be covered .

      e) If you are regular trekker and frequently go on these adventurous activites , then you are more risky person to cover from Insurance company point . but if you are going once in a while like once or twice in years ! , then its a normal thing .

      Manish

  155. Shanmugasundaram says:

    I am from the town where i potect is not offered as online… I called and enquired. they told me to go to icici pru branch in my town. I learnt from the blog that premium is little more for offline purchase of i protect. My question is the premium difference should be for the first year only for offline purchase…isnt it? why they charge more premium(roughly 10-20%) for whole 30 years.

    1. Shanmugasundaram

      The agent will keep getting 5% commission out of your premium for all 30 yrs in offline model (and 25% in first year) .

      Manish

      1. Shanmugasundaram says:

        Thats fine for first year and/or for few years.. even they can increase the first year commision to 30% because of their work
        But for 30 years is somewhat irritating…..

        1. Shanmugassundaram

          Thats the way it is for offline model . Incase you want to save on premiums , go for online

          Manish

          1. Shanmugasundaram says:

            Is it possible to pay the (subsequent) premiums online , after taking offline i protect.

            1. Yes , you can pay the premiums from their website . even LIC has it for their all the policies

              Manish

  156. Thangavel says:

    Manish, Do you any idea whether the HDFC Life planning to come-up with a similar online term insurance plan in near future? because they always compete with ICICI.

    Thanks!
    Thangavel

  157. Ravi Shankar says:

    Dear Manish,
    This blog is the wonderful thing happened to me in my life as I have got enlightened on so many things like Insurance, equities, mutual funds etc. Like so many I’m one of the benefitor of this blog, thanks a ton for that…
    I have been a mute spectator for all these while , now I really wanted to thank each and every member of this blog for having shared their knowledge.
    While writing this, I have received my iprotect policy after almost 1 month, it would have been received earlier if I had sent all the documents on time ( IT returns) , as sson as I submitted and after few follow ups with customer care , I got the policy now 🙂
    On contrary to people’s comment above, ICICI service has been top class…I’ve always had good faith on ICICI and they didn’t fail me this time too with their prompt service. Just to mention here, I’m having a relationship with icici for the past 5 years by means of an SB account.
    I can bet and say, among the private insurers ICICI is THE BEST!!! ( By the way I’m not marketing icici here. 🙂 )

    1. Ravi

      Thanks for your kind words .. Congrats on getting the term insurance 🙂 . Just like you , I also have good experience with ICICI till date, but there are many horror stories too 🙂

      Manish

  158. KAS says:

    Thanks to All of you for the comments and Information. I bought an i-term policy on 1st week of DEC,2010 with premium Rs.8272/- per year, age@35yrs for 25yrs term,a Non-tobacco user. But later on, I got the mail from Aegon Religare that they found ‘COTINEN TEST Beyond acceptable limit’ and they provide a counter offer of Premium Rs.11,857/-. I already informed them that I am not a tobacco user in any form niether a smoker, but i drink capuccino coffee 3-4 times a day mostly empty stomach. And also suggested them I would like to re-test my COTINEN level. But they were not ready to accept it. And atlast, I decided to Cancel my policy. And today I got the cheque of full payment of my first premium from Aegon Religare.
    Pls. let me know your valuable comments on this. What should I do next? KOTAK E-Prefferred OR ICICI iProtect????
    From some of the forums/blog i came to know that ICICI is not trustworthy: http://www.perfinindia.com/2010/08/icici-prudential-iprotect-term-insurance-review/#comment-554

    1. KAS

      You can try other insurance providers like metlife or Kotak .

      Manish

  159. Prasoon says:

    After reading this excellent article and great comments, I made my progress towards buying an i-protect policy option II. I’ve made my decision, based on policy details, extra rider, claim settlement, online payment option. I’ve taken it for 25 years and for Thirty Lacs. I’ll take for the same amount from SBI Life.

    I’ve given them all small details, even which they did not ask. Like wearing glasses, and CT Scan twenty years back. Let’s see when I get any call/documents from ICICIPru. It requires some medical tests. I’ll keep posting regarding my experience.

    1. Prasoon

      If you take due care in filling up the form and providing all information , then there is no reason why your claim can be rejected . you can be rest assured !

      Manish

  160. rajeev says:

    I have 2 LIC policies. Now i am planning to buy iProtect. I will be disclosing the details of my LIC policies while appling for iProtect. Should i update LIC Policy with my new policy details? If yes, how do i do this? If No, then how is the claim settled from all policies?

    1. rajeev

      You dont need to update your old policies . for claim settlement for more than one insurance policies , read : https://www.jagoinvestor.com/2010/09/9-most-asked-questions-about-term-insurance.html

  161. sridhar says:

    Hi, I have a question about premium paid for term plans.

    Will the premium constant for a term of policy period? or will there be any health checks every year and based on that insurance provider will increase the premium? please clarify
    what if a person is healthy now and become ill health after 2 years? will there be any annual health check up every year?

    thanks in advance!

    1. Sridhar

      The premiums are same every year

      Manish

      1. sridhar says:

        thanks for your reply..

        also please let me know the below:

        what if a person is healthy now and become ill health after 2 years? will there be any annual health check up every year?

        1. Dhawal Sharma says:

          illness has nothing to do with TERM PLAN..Term plan is an obligation on the part of insurance company to pay a certain specific sum of money to be paid to the nominee of the policyholder in case of the policyholder’s death..So as long as the policyholder is alive, healthy or ill, it doesn’t make any difference to the insurance company..

          Yes, if the policyholder develop some major illness like cancer, heart attack etc he should let the insurance company know of this face and provide the medical reports etc so that insurance company can update these things in its records and there is no problem at the time of claim settlement, if at all it arises..

  162. Dhawal Sharma says:

    One of the main complaint/fear everybody has, is the claim settlement ratio of different companies..Let me tell you MANISH, if its a genuine claim and documents/information submitted at the time of taking policy was correct, then there is no way claim can be rejected, by any company; be it LIC, kotak, or even the newest enterent in the insurance market, INDIA FIRST..So just fill the form properly, provide all documents and information correctly and be rest assured, your nominee will get the claim without any hassel [irrespective of the claim settlement ratio of the insurance company 😉 ]

    1. I understand this point and have already told readers , but they dont listen to this point !

      Manish

    2. Anand says:

      What about the following reason which was given by one private insurer while denying the claim??

      Reason: The person was traveling by luxury bus.

      Don’t you think that the reason is unacceptable?

      1. Dhawal Sharma says:

        @ANAND – Where have you read this thing..whats the authenticity of the person telling such tales..have you cross-checked with the company who has declined such claim…

        Actually it is human nature that WE HEAR, WHAT WE WANT TO HEAR..Inn baataaon mein koi dum nahi hai sir ji…

    3. Amit Thukral says:

      Hi Dhawal,

      Thanks for this clarification; even I had same doubt in my mind but was of the same belief as you have mentioned.
      Secondly, I have been an investor in ICICI Pru term plans for last 5 yrs. now. I too have switched to iProtect now :).
      Fortunately, i am among those who have always had good experience with ICICI Pru till now. I showed for interest in this policy through one of the site, second day the ICICI Pru guy called me up, took appointment, met me over the weekend and i filled the application form same day, paid money and within 2-3 days got medical letter, did medical late(with delay from my side ) and after medical got the policy today within 2 weeks. Though, i was in touch with the ICICI Pru guy(he is an ICICI Pru employee) all the time. Have suggested the same to couple of my friends also and this guy called them up and came today and filled application etc. online for one of my friend today itself. I never had to run for submitting my documents or anything; everything was done by this guy.
      I think i am fortunate that i met a nice ICICI pru guy or not sure though if they (ICICI Pru) have improved upon this ;).

      Amit Thukral

  163. Prasoon says:

    Manish,
    Terrorist attack is not covered by i-protect. What does this mean?
    No money will be paid on death?
    or,
    No Accidental Benefit Rider will be paid?
    Regards,
    Prasoon

    1. Dhawal Sharma says:

      it means claim amount will not be paid if the policyholder dies during a terrorist attack..

  164. Prasoon says:

    Manish,
    Thanks for your reply above. I just need a suggestion here. Does it make sense to split 60L insurance as 30L with i-protect and 30L with SBI smart shield? Actually, I wish to have a policy with Critical Illness and Permanent Disabilty Benefit rider. Annual Premium for i-pro will be around 5K, and for SBI it would be around 9K (including 5L CI + 10L ADB + 20L PDB) for 30L S.A. Do you know any policy which covers these three, but is cheaper?
    Comments from other members are welcome as well.
    Regards,
    Prasoon

    1. Prasoon

      There are many plans which have all these 3 riders . Those are

      – Kotak Preferred
      – Bharti Axa
      – Aegon Religare level Term plan (Offline)
      – Bajaj Allianz
      – Birla Sun Life

      See the premium on the website , I am sure it would be less for the Kotak one .

      Also by tomm you can see an article which is for term insurance riders and all the information which can help someone to buy the term plan .

      Manish

  165. Manzey says:

    Manish,

    First of all, let me congrulate you on a thankless job you are doing.

    Would appreciate your opinion on this policy.

    I hold American Express Platinum credit card and I got a call from Amex customer department asking If I would be intrested in buying a speical life term insurance product for Amex customers only designed by ICICI Lombard. This product is for American Express customers only.
    FYI – I am not a great fan of ICICI and its products. But this product looks to good to belive. When I told Amex that I don’t trust ICICI, they said that they have a seperate cell for these settlement and other matters and ICICI will not refuse claims of Amex customers.
    Here’s the link to amex site where it mentions about the policy.

    http://www.americanexpress.com/india/campaigns/microsite/insurance/personal.shtml
    A two crore insurance policy will cost less than 25k per annum and no medicals and the premium remains same irrespective of age. What do you think ? The policy also pays full amount for total disability. Apart from this, the policy also covers purchase protection of a nominal amount.
    For renewal, I have checked that the premium remains the same, and one condition is that the person should not cancel amex credit card. The policy will not be renewed once the amex card is cancelled. The policy can be cancelled within 15days of being issued if not satisfied.

    Thanks in advance for your reply.

    Cheers!
    Manzey

    1. Manzey

      The plan is good . Its not very special as its a term plan and term plan costs are very much like this , infact 2 crore premium might come to be around 18-20k per annum for some of the online term plans . But overall this looks good . Just make sure you understand all features and the process of claim as the plans taken on phone are settled on phone only !

      Manish

      1. Ajay says:

        Manish, Manzey – This doesnot look like a life insurance.
        1. ICICI Lombard does not issue life insurance, ICICI Pru Life does
        2. Looks like it covers only accident, critical illness.

        For me its looks like a General Insurance product. Any thoughts ?

      2. Ashal Jauhari says:

        Dear Manzey & Manish, Both of you missed the point that the insurer in this case is ICICI Lombard (the Gen. Insurer) & not ICICI PRU (the Life Insurer) & as rightly pointed out by dear Ajay, the policy in question is a PAP (Personal Accident Plan).

        So I’m of the view to skip this policy.

        Thanks

        Ashal

  166. Motheram Pavan Kumar says:

    Dear Manish,

    In spite of frequent followup, I could not get the i-protect policy in time. No support from either escalation or ombudsman. Consequently I canceled the policy. But, I have received policy documents from Aeigon Religare Life Insurance promptly. Document pickup, Medical and other services of AR seems to be good(at least in my case). Nevertheless, the customer care people of AR are not efficient to clarify doubts regarding the policy details and schedule. Now, at least I am happy that I am (proud) owner of a term insurance policy. But I dont know what is going to happen in case of unfortunate claim conditions 🙂 or :-(.

    In my colleague case things happened vice-versa. He got annoyed with AR services. ICICI Pru worked well in his case.

    Any way, While browsing through your comments, I have encountered a concept of diversification of Sum Assurance among different Insurance companies. If possible, kindly through some light on it.

    Thank you.
    Pavan Kumar

    1. Pavan

      Yes , Good and bad experiences happen from case to case . Are you covered 100% or you still have some coverage left ? You can try Kotak offline plan in that case .

      Manish

  167. Motheram Pavan Kumar says:

    Dear Manish,

    In spite of frequent followup, I could not get the i-protect policy in time. No support from either escalation or ombudsman. Consequently I canceled the policy. But, I have received policy documents from Aeigon Religare Life Insurance promptly. Document pickup, Medical and other services of AR seems to be good(at least in my case). Nevertheless, the customer care people of AR are not efficient to clarify doubts regarding the policy details and schedule. Now, at least I am happy that I am (proud) owner of a term insurance policy. But I dont know what is going to happen in case of unfortunate claim conditions 🙂 or :-(.

    In my colleague case things happened vice-versa. He got annoyed with AR services. ICICI Pru worked well in his case.

    Any way, While browsing through your comments, I have encountered a concept of diversification of Sum Assurance among different Insurance companies. If possible, kindly through some light on it.

    Thank you.

  168. Harsh says:

    really nice review… I am planning to take a term plan for a while, I have a couple of loans and I would need a good cover of 40-60 lakhs… i was searching online and doing my research and I luckily stumbled upon your blog. I would firstly like to congratulate you on the efforts you have taken to give a detailed, sound and a logical, covering all the major pros and cons.

    Some of the top term insurance products for online purchase are ICICI Prudential’s iProtect, Religare iTerm and Metlife’s MetProtect. But I think I will go for i-Protect term plan… I read one more review about i-pru which is also really good.

    My hearty thanks to you! all the best for your future endeavorers.

    Regards,

    Harsh

    1. Harsh

      You should also try to see Kotak e-preffered as an option , its really a good one . I am writing an article on all the term plan options which will come next week .

      Manish

  169. u chakraborty says:

    Thanks God ! finally I got my money back which I paid for I-protect. I recieved within 7 days from the date of my request for cancellation of the policy. what an excellent service; but same is not for issuing the policy.

    1. Utpal

      Nice to know that . Thanks for the update ! .

      Manish

  170. Vijay says:

    Hi Manish,

    I finally got the ICICI I-Protect policy issued after 3-months of followup. Some tips for anyone applying newly.
    1>After you apply go and proactively submit the documents in the branch office.
    2>Followup on the policy through branch office.

    Since the online part is a new thing and they have out sourced the customer service for policy information followup it is in a confused state. A year or 2 they should get it streamlined is my hope. Cost wise for a term plan they are definitely the cheapest to date.

    Thanks for enlightening on the endowment and term plan. I have surrendered all my endowment plans(surrender value invested in Equity MF) and taken a pure term plan of 50L.

    No mixing of investment and insurance :).

    1. Vijay

      Great ! . Thanks for the tip . It would be helpful to others . Nice to see you taking right decisions in Insurance now

      Manish

  171. Prasoon says:

    Hi Manish,

    First of all, thanks for a very good article and wonderful comment section.

    I’ve a SBI Term Insurance with increasing cover. Currently S.A. is 10L with 5L increment after every 5 years. So, I’ll get 30L S.A. after 20 years. I am paying premium amount 7000/- annually since last two years.

    Now, with i-pro plan 1/2, I’ll have to pay 4800/5900 p.a. only for 25 years. And it’ll cover 30L from starting.

    Am I making waste of my money? Should I close this plan. My overall requirement of insurance is around 70L. Will closing SBI and opting for i-pro & LIC make sense.

    Regards,
    Prasoon

    1. Prasoon

      Yes , you are wasting money in that , I also had the same SBI increasing term cover with 5% increase every year earliar . But when more cheaper plans came in , I stopped my plan . They are charging more . You should also reevaluate others premium and take another plan now

      Manish

  172. Hitesh says:

    Hi Manish and other Gurus here,
    Nice to see you spreading awareness and helping each others.
    It is very nice and informative to see all the comments here.
    I was just about to buy Iprotect from ICICI (I filled all the forms and was about to do the payment), when my brother told me, not to go with it as he was facing same problem as mentioned above. So I checked and found your site, and all these problems faced by by them because of ICICI.
    Now my question is Which term plan I should buy; which will really be helpful and truthful at the time of need and pays its claims without hassle.
    I know that its difficult to comment on the company because not many people may have claim settlement requests and other reasons..
    Even then I want to know which company seems to be better..
    1: Kotak term plan, (E term)
    2: Metlife term plan (Met Protect).
    Both have same premiums for online version.
    Metlife is giving the option of term plan upto 35 years (of course with extra fees).

    Please help me in making a good decision.

    Thanks and Regards,
    Hitesh

    1. Parag Deshpande says:

      It seems all services of all online term policies are worst. I have faced same problems with ICICI, Kotak and Metlife online policies. At the same time I booked offline term policy with ICICI Pru through a agent, I have not faced any problem and received documents in time. My personal experience suggest to go for offline plans though they are expensive.
      -Parag

      1. Thangavel says:

        Hi Parag,

        Could you please let me know the policy details (plan name, sum assured, term and your age & premium) which you booked offline ?
        when I enquired @ my nearest ICICI they quoted me Rs 8500/- but the same policy cost me Rs. 4700/- through online(iProtect). For SA 30L, term: 30yr age: 30yr

        Thanks!

        1. Thangavel

          The plan name is ICICI Pure protect and its not very cheap like iProtect , if you want a offline cheaper policy , you can go for Kotak Preffered plan .

          Manish

      2. Parag

        Yes, as these online term plans is a new experience for even sellers , they have not done their homework well before launching the products and are bad at delivering what customers expect .

        Manish

    2. Hitesh says:

      If I compare the claim settlement ratio for the last year, It shows as the ICICI has the highest of the three, and Metlife the lowest.

      I am confused, which one to buy.

      1. Hitesh

        In that case go for LIC , it has the highest Claim settlement ratio

        Manish

        1. Hitesh says:

          I am considering between online cost effective plans.

          Regards,
          Hitesh

          1. Hitesh

            In that case I would refer ICICI or Kotak

    3. Hitesh

      You cant be very sure of online term plans , as they are same as ICICI Pru . Kotak and Metlife might also have similar problems like ICICI Pru . YOu can look at LIC or Kotak (offline)

      Manish

  173. u chakraborty says:

    I will suggest to go for SBI Life SMart Shield. though it is not the cheapest like online policies, but cheaper than other normal term products. Service is excellent and more dependable than ICICI or any other.